Food Captain

Circle K; Akron (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Circle K is seeking a Store Foodservice Trainer in Akron, OH to act as the food category expert and lead in-store execution. You will train associates on food production, replenishment, sanitation, and customer service, while ensuring FIFO practices and high presentation standards.

Responsibilities include planning tastings, delivering training programs, and collaborating with BUQAS for ongoing training. Strong English communication and supervisory experience are preferred; French is a plus.

Qualifications

• Proven ability to train, lead and develop store teams.
• Strong verbal and written communication in English; French helpful.
• Experience in fast moving consumer goods or foodservice environments.

Responsibilities

• Serve as the in-store food category expert and lead execution to maximize sales.
• Train and coach associates on food production, replenishment, ordering, and sanitation.
• Lead food safety practices and ensure FIFO rotation in food service areas.
• Plan food samplings and training sessions for staff and customers.
• Manage inventory to reduce shrink and avoid Out Of Stocks.
• Coordinate with BUQAS to deliver training programs and refreshers.
• Maintain adherence to planograms and food presentation standards.
• Operate within budgeted expectations and monitor program effectiveness.

Skills

Training & coaching

Communication

Organizational skills

Customer service

Education

High school diploma

Retail training experience

Supervisory experience

Food safety certification (ServSafe/NRFSP)

Job description

Store 4705739: 1526 Vernon Odom Blvd, Akron, Ohio 44320

Shift Availability

Days (Weekdays + Weekend Availability Required)

Time Type

Full time

Accountabilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

Experience

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $12.00 to $15.00

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.