Food Captain

Circle K; Town of Tully (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Circle K is seeking a Foodservice Training Lead for the New York area. The role focuses on developing staff capabilities in food execution, sanitation, replenishment, and customer service, while ensuring compliance with food safety standards.

Ideal candidates have 2+ years in FMCG retail or Foodservice, a Food Manager Certification (ServSafe/NRFSP), and strong English communication. Retail training experience is a plus, with remote or on-site flexibility depending on location.

Qualifications

• Minimum 2 years experience in FMCG retail and/or Foodservice.
• Leading or supervisory experience desired.
• Food Manager Certification (ServSafe or NRFSP) required.
• Strong communication in English; French a plus in some locations.

Responsibilities

• Food Category expert in store.
• Ensure food operations are followed to maximize sales and reduce waste.
• Train, coach store associates on food execution, replenishment, ordering, organization, sanitization and customer service.
• Be the go-to person for employees with questions on food products and services.
• Plan and execute food sampling for employees and customers.
• Lead in-store training on new Foodservice programs.
• Follow up with refresher training activities for staff.
• Ensure foodservice areas are stocked and FIFO rotation is used.
• Display food items per current Planogram provided by BUQAS.
• Order or assist in ordering food products to lower OOS and shrink.
• Monitor shrink while improving sales to maximize profit.

Skills

Foodservice training

Leadership

Team building

Communication

Organization

Education

High school diploma or equivalent

Retail training experience

Job description

Store 4707612: 5755 Route 80, Tully, New York 13159

Shift Availability

Days (Weekdays + Weekend Availability Required)

Time Type

Full time

ACCOUNTABILITIES

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

EXPERIENCE

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strongcommunication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $18.00 to $18.76

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.