Food Captain

Circle K; Grafton Township (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Circle K Stores Inc. in Grafton, Ohio is hiring a Food Service Trainer to lead in-store food execution, rotation, and FIFO compliance while delivering training on new Foodservice programs.

You will coach associates, plan food sampling, monitor shrink, and ensure safety and sanitation. Requires 2+ years in FMCG/foodservice, a Food Manager Certification (ServSafe or NRFSP), and strong English communication; French is a plus for Quebec operations.

Qualifications

• 2+ years in FMCG retail or foodservice
• Experience in training, leadership and team building
• Strong communication and organizational skills
• Food Manager Certification (ServSafe or NRFSP) required
• English proficiency; French skills beneficial in Quebec
• Customer service oriented and able to meet deadlines

Responsibilities

• Lead in-store food execution and ensure FIFO rotation.
• Provide training on food production, replenishment, ordering and sanitation.
• Coach and mentor store associates on food service programs.
• Conduct and lead in-store training and refresher sessions.
• Plan and execute in-store food sampling for staff and customers.
• Monitor shrink and safety practices; manage budgeted expectations.

Skills

Communication

Training / Coaching

Leadership

Team Building

Customer Service

Education

High school diploma

Food Manager Certification

Job description

Store 4705573: 36024 West Royalton Road, Grafton, Ohio 44044

Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Full time

ACCOUNTABILITIES

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

EXPERIENCE

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills Consistently delivering within deadlines Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $14.00 to $16.00

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.