Food Captain

Holiday Stationstores Inc.; Shakopee (MN); On-site; USD 22,000 - 27,000; Full time

Job summary

Circle K in Shakopee, MN is seeking a Food Service Trainer to act as the in-store expert for food categories and lead training for associates on food execution, production, replenishment and customer service.

You will coach staff on FIFO, stocking, and planogram compliance while monitoring shrink and helping maintain food safety standards. Prior Retail/Foodservice experience and ServSafe/NRFSP certifications are preferred.

Qualifications

• Minimum 2 years in FMCG retail and/or Foodservice
• Experience in training, leadership and team building
• Strong collaboration, cooperation, communication and organization skills
• Food Manager Certification or ServSafe/NRFSP certification preferred

Responsibilities

• Food category expert in store operations
• Ensure food execution, production, replenishment and customer service are optimized
• Train and coach associates on food safety, sanitization and FIFO
• Lead in-store training and refreshers for new programs
• Manage stock levels and order food products to reduce shrink
• Monitor shrink and maximize foodservice profitability
• Ensure compliance with planograms and food safety procedures
• Coordinate with BUQAS training personnel to deliver programs
• Operate within budgeted expectations

Skills

Food safety

Training

Leadership

Customer service

Communication

English fluency

Education

High school diploma or equivalent

Retail training/education

Supervisory experience

Tools

Food Manager Certification

ServSafe Certification

NRFSP Certification

Job description

Store 2746246: 12681 Chestnut Blvd., Shakopee, Minnesota 55379

Shift Availability

Days (Weekdays Only)

Time Type

Full time

Accountabilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

Education

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

Experience

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $16.00 to $19.50

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.