Food Captain

Holiday Stationstores; Seattle (WA); On-site; USD 33,000 - 35,000; Full time

Job summary

Holiday Stationstores in Seattle is seeking a full-time Foodservice trainer to lead in-store food operations, train teams, and ensure high standards of product quality and customer service.

You will implement programs, conduct needs analyses, supervise food safety practices, and support BUQAS initiatives while managing budgeted expectations and maintaining strong collaboration with store management.

Qualifications

• Minimum 2 years experience in FMCG retail or Foodservice.
• Experience in training, leadership and team building.
• Skills in collaboration, cooperation, communication and organization.
• Food Manager Certification; ServSafe and NRFSP approved.
• Strong English communication, written and spoken; French a plus in Quebec.
• Customer service oriented with ability to meet deadlines.
• Effective written and verbal communication with customers, management, associates and vendors.

Responsibilities

• Food category expert in store operations.
• Ensure food execution aligns with plan and minimizes waste.
• Train and coach associates on food production, replenishment, ordering, sanitation, and service.
• Serve as the in-store food service point of contact for employees.
• Plan and execute food sampling for employees and customers.
• Lead in-store training on new Foodservice programs via train the trainer.
• Maintain FIFO food rotation and up-to-date display per planogram.
• Assist in ordering to reduce out-of-stocks and shrink.
• Monitor shrink and maximize foodservice profit.
• Collaborate with BUQAS training staff to deliver programs.

Skills

Communication

Collaboration

Leadership

Training

Customer service

Education

High school diploma

Job description

Store 2709652: 2501 Ne 75Th, Seattle, Washington 98115

Shift Availability

Flexible (Days, Evenings, Overnights + Weekends)

Time Type

Full time

Accountabilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

Experience

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $24.01 to $25.26

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.