Food Captain

Circle K; Henderson (NV); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Circle K in Henderson, NV is seeking a Full-time Foodservice Lead to oversee in-store food operations, training, and safety. You will coach staff, manage sampling events, and ensure plans align with corporate standards.

Ideal candidates bring 2+ years in FMCG or Foodservice, strong communication skills, and a ServSafe/NRFSP certification. This role emphasizes teamwork, budget discipline, and customer-focused service in a fast-paced store environment.

Qualifications

• High school diploma or equivalent.
• Education/instructional or equivalent retail training experience.
• Leading or supervisory experience desired.
• Minimum 2 years experience in Fast Moving Consumer Goods retail and/or Foodservice.
• Experience in training, leadership, team building.
• Skills in collaboration, cooperation, communication and organization.
• Food Manager Certification (ServSafe or NRFSP).
• Strong English communication skills; French in Quebec is a plus.
• Customer service oriented with ability to meet deadlines.
• Excellent written and verbal communication.

Responsibilities

• Serve as the Food Category expert in store.
• Ensure all food operations are executed to maximize sales and minimize waste.
• Train, coach, and mentor store associates on food execution, production, replenishment, ordering, organization, sanitization and customer service.
• Be the go-to person for food questions in-store.
• Plan and execute food sampling for staff and customers.
• Lead in-store training on new Foodservice programs and refresh training as needed.
• Maintain FIFO stocking and rotate food items accordingly.
• Display food items per current Planogram and assist with ordering to reduce OOS and shrink.
• Monitor shrink and drive foodservice sales to maximize profit.
• Collaborate with BUQAS trainers to deliver foodservice training programs.
• Follow food safety practices and procedures.
• Perform needs analysis and provide BUQAS-based recommendations.
• Operate within budget expectations.

Skills

Food safety

Training & coaching

Foodservice knowledge

Customer service

English communication

Team leadership

Organization

Education

High school diploma or equivalent

Education/instructional retail training

Supervisory experience

Job description

Store 2709568: 3020 N Boulder HWY, Henderson, Nevada 89011

Shift Availability

Flexible (Days, Evenings, Overnights + Weekends)

Time Type

Full time

Accountabilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

Experience

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $15.00 to $20.00

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.