Food & Beverage Team Member - Emerald Acres Sports Connection

The Sports Facilities Companies; Mattoon (IL); Sur place; USD 21 000 - 22 000; Temps partiel

Résumé du poste

Emerald Acres Sports Connection in Mattoon, IL is seeking a friendly Food & Beverage Team Member to support daily food service operations and event catering. You will provide excellent guest service, assist with food preparation, and operate the POS system in a fast-paced environment.

Responsibilities include serving items, handling cash, maintaining cleanliness, and ensuring food safety standards. Must be at least 16, able to work weekends, nights, and holidays, and friendly in visitor

Qualifications

• Must be at least 16 years of age.
• Must be able to work weekends, nights, and holidays.
• Ability to communicate in a positive, friendly manner with patrons.

Responsabilités

• Provide excellent customer service to all guests.
• Assist in preparing and serving food items.
• Operate an electronic point of sale system.
• Assists with catering orders: supply, food preparations, room setup, service, breakdown, etc.
• Communicate with the public in a tactful, polite, and friendly manner.
• Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers.
• Pick up in and around concession areas.
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment.
• Take and record temperature of food to ensure proper temperature controls in the transportation of food.
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding refunds or adjustments to on transactions.
• All other duties assigned by management

Connaissances

Customer service

Food service

Cash handling

POS system

Outils

POS system

Description du poste

FOOD & BEVERAGE TEAM MEMBER - Emerald Acres Sports Connection

MSC SFM, LLC

LOCATION: Mattoon, IL

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

About The Company

Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth. Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Position Summary

The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide excellent customer service to all guests
• Assist in preparing and serving food items
• Operate an electronic point of sale system
• Assists with catering orders: supply, food preparations, room setup, service, breakdown, etc.
• Communicate with the public in a tactful, polite, and friendly manner
• Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up in and around concession areas
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding refunds or adjustments to on transactions
• All other duties assigned by management

Minimum Qualifications

• Must be at least 16 years of age
• Must be able to work weekends, nights, and holidays
• Ability to communicate in a positive, friendly manner with patrons

Working Conditions And Physical Demands

• Must be able to lift 40 pounds waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Good personal hygiene
• Facility has intermittent noise
• Must wear proper uniform

Preferred

• Current Food Handlers Card
• CPR/First Aid Certified
• 1+ years of experience in food service environment
• Prior experience operating a cash register and balancing a cash drawer
• One year of customer service experience
• Prior experience with catering preferred

Salary: $15.00 - $16.00 per hour