F&B Team Member - PSM Icehouse

The Sports Facilities Advisory & Management; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

The Sports Facilities Advisory & Management is seeking a part-time Food & Beverage Team Member at PSM Icehouse in Fort Wayne, IN. You will support daily operations, provide friendly service, handle cash transactions, and assist with event prep and execution.

Responsibilities include customer assistance, food prep support, dishwashing, temperature checks, and maintaining clean concession areas while upholding safety standards.

Qualifications

• Must be at least 16 years old.
• Able to work weekends, nights, and holidays.
• Prior experience operating a cash register and balancing a cash drawer.

Responsibilities

• Assist customers with outstanding customer service.
• Operate an electronic cash register and credit card machine.
• Perform basic mathematical computations.
• Balance drawer and manage daily income.
• Communicate with the public in a tactful, polite, and friendly manner.
• Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers.
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans and equipment.
• Take and record temperature of food to ensure proper temperature controls during transport.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

Cash register

Job description

FOOD & BEVERAGE TEAM MEMBER - PSM Icehouse

Sports Facilities Management, LLC

LOCATION: Fort Wayne, IN

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

PSM Icehouse is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Wayne, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

PSM Icehouse is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies SFC company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Perform basic mathematical computations
• Balance drawer and manage daily income
• Communicate with the public in a tactful, polite, and friendly manner
• Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up in and around concession areas
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding mistake or adjustment to the cash drawer

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age
• Must be able to work weekends, nights, and holidays
• Prior experience operating a cash register and balancing a cash drawer
• Ability to communicate in a positive, friendly manner with patrons
• One year of customer service experience with general public preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Good personal hygiene
• Facility has intermittent noise
• Must wear proper uniform

PREFERRED:

• Current Food Handlers Card
• CPR/First Aid Certified
• 1+ years of experience in food service environment