Food & Beverage Support Specialist

Sun Communities; Citra (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid sick leave

Online access to view and update pay

SunRewards program

Team Member Perks & Benefits Program

Sun University online learning modules

Vacation RV site rent discounts

Job summary

Sun Outdoors is seeking a Food & Beverage Support Specialist to assist the F&B team in greeting guests, seating, and maintaining a clean, welcoming dining area at our resort. You will help with to-go orders, menu upkeep, and delivering food or drinks promptly while upholding sanitation standards.

Ideal candidates have a high school diploma, basic math skills, and a genuine commitment to outstanding guest experiences.

Qualifications

• High school diploma or GED preferred.
• 6 months serving experience preferred.
• Basic math skills for POS and transactions.
• Strong guest service and verbal communication abilities.
• Professional resort image and appearance standards.
• Certifications: Safe Food Handler within 60 days.

Responsibilities

• Greets guests, seats them, and escorts them to tables.
• Monitors dining sections for clean tables.
• Assist with to-go orders and packaging.
• Maintain menus and par levels communications with management.
• Clears and restocks utensils, plates and condiments.
• Deliver food or drinks to guests timely.
• Support front and back of house operations maintaining a clean, welcoming environment.
• Ensure areas are clean and sanitized; bussing and general upkeep.
• Break down boxes and assist with vendor deliveries.
• Perform shift opening/closing/side work.
• Other duties as assigned.

Skills

Guest service

Communication skills

Professional appearance

Basic math

Hospitality mindset

Customer focus

Team player

Education

High School Diploma or GED

Job description

The Food & Beverage Support Specialist works in a support role for our full-service restaurant operations. Their responsibilities include greeting, seating and saying farewell to our guests; ensuring the restaurant is clean, organized, and stocked, and maintaining the overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical and crucial supporting functions to the F&B team that keeps our operations teams and our guests set up for success.

Job Duties

• Greets guests upon their entrance; escorts guests to tables, engages in friendly conversation as guests are seated, presents menus, and expedites servers to newly seated customers; provides gratitude and friendly parting remarks as guests leave. (Essential)
• Monitors the open dining sections for empty and cleaned tables. (Essential)
• Assists with to go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in person contact. (Essential)
• Maintains clean and accurate menus, including communicating with management any issues with par levels or changes needed. (Essential)
• Clears and cleans tables, as well as restocks utensils, plates, food, and condiments throughout shifts. (Essential)
• Provides friendly, quality, and genuine hospitality to each guest.
• Assists with delivering food or drinks to guests in a timely manner.
• Supports both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment.
• Ensures guest and team member facing operations are free from debris/garbage and assists with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils.
• Follows sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming.
• May break down boxes and assist with vendor deliveries as needed.
• Performs shift opening/closing/side work duties as assigned.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Preferred)
• 6 months in previous serving experience (Preferred)
• Basic math skills
• Innate desire to provide the very best guest experience
• Excellent guest service and verbal communication skills
• Ability to present a professional resort image, including cleanliness and appearance standards
• Required Certifications/Licensures:(Safe Food Handler Certifcate Program within 60 days from hire date)

PERKS & BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

• Paid sick leave
• Online access to view and update personal information, review paystubs, annual W2s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Access to hundreds of online learning modules via Sun University
• Vacation RV site rent discounts at Sun Outdoors locations nationwide