Food & Beverage Supervisor | Part-Time | The Truth - Music Venue

Oak View Group; Nashville (TN); Sur place; USD 36 000 - 52 000; Temps partiel

Avantages offerts par ce poste

401(k) Savings Plan

401(k) matching

Résumé du poste

Oak View Group in Nashville is seeking a Food & Beverage Supervisor to oversee daily operations of the Vinyl Room, manage staff, ensure quality service, and maintain safety and organization during events.

This part-time role pays $32.00 per hour and offers 401(k) savings plan and matching. Evening, weekend, and holiday shifts are required to match event schedules.

Qualifications

• High school diploma or equivalent required; degree in Hospitality Management, Business Administration, or a related field preferred.
• 2–3 years of experience in hospitality, restaurant, bar, lounge, or event operations.
• Previous supervisory experience in a food and beverage environment is preferred.
• Knowledge of food and beverage service, inventory management, and cash handling procedures.
• Experience using point-of-sale (POS) systems and managing daily sales transactions.
• Ability to supervise employees, assign responsibilities, and manage staff schedules.
• Communication, customer service, and problem-solving skills.
• Ability to handle guest concerns and resolve issues during service.
• Knowledge of applicable food safety and alcohol service regulations.
• Ability to work evenings, weekends, holidays, and extended hours based on event schedules.
• Ability to stand and walk for extended periods and work in a fast-paced entertainment environment.
• Must be able to obtain and maintain any required food handler or alcohol service certifications.

Responsabilités

• Oversee daily operations of the Vinyl Room, including food and beverage service, staffing, and guest experience.
• Supervise, train, schedule, and support bartenders, servers, and other team members.
• Ensure staff provide quality customer service and respond to guest requests and concerns.
• Monitor inventory levels, place supply requests, and help control food and beverage costs.
• Oversee opening and closing procedures, including cash handling, POS transactions, and end-of-shift reporting.
• Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations.
• Coordinate with venue management and event teams to prepare for concerts, private events, and other scheduled activities.
• Monitor employee performance and provide feedback, coaching, and training when needed.
• Maintain cleanliness, organization, and presentation of the Vinyl Room.
• Assist with managing labor costs, sales performance, and operational expenses.
• Resolve guest complaints and employee concerns in accordance with company policies.
• Perform additional duties as assigned by management.

Connaissances

POS systems

Cash handling

Staff supervision

Customer service

Inventory management

Communication

Problem solving

Formation

High school diploma or equivalent

Description du poste

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Food & Beverage Supervisor is responsible for overseeing the daily operations of the Vinyl Room, ensuring guests receive quality service and that all food and beverage operations run efficiently. This position manages staff, monitors service standards, handles guest concerns, and maintains a safe and organized environment. The Food & Beverage Supervisor works closely with venue leadership to support event operations, manage inventory, and ensure company policies and procedures are followed.

This role pays an hourly rate of $32.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until February 5, 2027.

Responsibilities

• Oversee daily operations of the Vinyl Room, including food and beverage service, staffing, and guest experience.
• Supervise, train, schedule, and support bartenders, servers, and other team members.
• Ensure staff provide quality customer service and respond to guest requests and concerns.
• Monitor inventory levels, place supply requests, and help control food and beverage costs.
• Oversee opening and closing procedures, including cash handling, POS transactions, and end-of-shift reporting.
• Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations.
• Coordinate with venue management and event teams to prepare for concerts, private events, and other scheduled activities.
• Monitor employee performance and provide feedback, coaching, and training when needed.
• Maintain cleanliness, organization, and presentation of the Vinyl Room.
• Assist with managing labor costs, sales performance, and operational expenses.
• Resolve guest complaints and employee concerns in accordance with company policies.
• Perform additional duties as assigned by management.

Qualifications

• High school diploma or equivalent required; degree in Hospitality Management, Business Administration, or a related field preferred.
• 2–3 years of experience in hospitality, restaurant, bar, lounge, or event operations.
• Previous supervisory experience in a food and beverage environment is preferred.
• Knowledge of food and beverage service, inventory management, and cash handling procedures.
• Experience using point-of-sale (POS) systems and managing daily sales transactions.
• Ability to supervise employees, assign responsibilities, and manage staff schedules.
• Communication, customer service, and problem-solving skills.
• Ability to handle guest concerns and resolve issues during service.
• Knowledge of applicable food safety and alcohol service regulations.
• Ability to work evenings, weekends, holidays, and extended hours based on event schedules.
• Ability to stand and walk for extended periods and work in a fast-paced entertainment environment.
• Must be able to obtain and maintain any required food handler or alcohol service certifications.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.