Food & Beverage Supervisor

Hyatt Corporation; Washington (District of Columbia); Presencial; USD 31.000 - 44.000; Jornada completa

Descripción de la vacante

Hyatt Place Washington DC Georgetown/West End is seeking a Food and Beverage Supervisor to oversee daily operations of outlets and services, ensuring food quality, guest satisfaction, and staff performance in line with Hyatt standards.

The role includes interviewing, training, coaching, and scheduling associates, monitoring service quality, maintaining sanitation, and handling inventory and safety protocols.

Formación

• Minimum one year of experience in supervisory role in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls.
• Experience with Micros point of sale system (Micros POS).

Responsabilidades

• Interview, select, train, schedule, coach and support associates, ensuring performance aligns with brand and hotel standards.
• Monitor product quality and guest satisfaction in food and beverage outlets and services.
• Ensure sanitation and safety standards for guests and associates are met in all F&B operations.
• Interact with guests to obtain feedback on service and food quality.
• Assist with maintaining par levels and inventories of F&B supplies.

Conocimientos

Supervisory experience

Bar service knowledge

Liquor inventory controls

Herramientas

Micros POS

Descripción del empleo

Close Inclusive Collection Job Postings Notification

Hyatt Place Washington DC Georgetown/West End

US - DC - Washington

Compensation: $27.00 per hour

Summary

Opportunity: Food and Beverage Supervisor

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Food and Beverage Manager - Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
• Knowledge of bar service and liquor inventory controls required.
• Experience with Micro’s point of sales system strongly preferred.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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