Food & Beverage Supervisor

Hyatt; Tempe (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

A prominent hotel chain in Tempe, Arizona, is seeking a Food & Beverage Supervisor. This role involves overseeing food and beverage operations, ensuring cleanliness and organization, and providing outstanding guest experiences. The ideal candidate has a high school diploma, 1–2 years in a related role, and excellent customer service skills. Knowledge of liquor regulations is essential, and you must be at least 21 years old. Join our team to make a positive impact on guest experiences in a dynamic environment.

Qualifications

• Must have a good understanding of the English language.
• Solid verbal and written communication skills are essential.
• Provide excellent customer service and maintain a professional demeanor.
• Must have a good understanding of the English language and solid verbal and written communication skills.
• Provide excellent customer service and maintain a professional demeanor.
• Must be a minimum of 21 years of age to serve alcoholic beverages.
• Have or be willing to obtain any appropriate certificates/licenses to meet all compliance standards.

Responsibilities

• Monitor cleanliness and sanitation of assigned F&B areas.
• Ensure that all orders are delivered on time.
• Assist in taking guests' orders according to department standards.
• Supporting the Manager, assisting in ensuring staff has reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff.
• Inspect table/set‑ups, check for cleanliness, neatness, and agreement with guest's order and departmental standards.
• Ensure that all orders are delivered within designated timelines.
• Assist in taking guests' orders, following specified procedures, as necessary to ensure department standards.
• Document pertinent information in the department logbook.
• Complete all paperwork and closing duties in accordance with departmental standards.
• Review status of assignments and any follow‑up action with the Manager and/or on‑coming Supervisor.

Skills

Customer service

Communication

Understanding of state liquor regulations

Sanitation and cleanliness monitoring

Time management

Verbal communication

Written communication

English language proficiency

Education

High school graduate or equivalent vocational training certificate

Certificates/licenses to meet compliance standards

Tools

Micros

Delphi

Job description

The Food & Beverage Supervisor assists in overseeing the food and beverage operations within the hotel to provide good quality service, food and beverage presentation, and guest experience.

Key Duties & Responsibilities

• Monitor and maintain cleanliness, sanitation, and organization of assigned F&B areas.
• Work to understand the knowledge of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Check storage areas for proper supplies, organization, and cleanliness.
• Supporting the Manager, assisting in ensuring staff has reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff.
• Inspect table/set‑ups, check for cleanliness, neatness, and agreement with guest's order and departmental standards.
• Ensure that all orders are delivered within designated timelines.
• Assist in taking guests' orders, following specified procedures, as necessary to ensure department standards.
• Document pertinent information in the department logbook.
• Complete all paperwork and closing duties in accordance with departmental standards.
• Review status of assignments and any follow‑up action with the Manager and/or on‑coming Supervisor.

Education and Experience

• High school graduate or equivalent vocational training certificate.
• Prefer 1–2 years experience in an F&B related role.
• Micros and Delphi knowledge is useful, but not required.
• Must have a good understanding of the English language and solid verbal and written communication skills.
• Provide excellent customer service and maintain a professional demeanor.
• Must be a minimum of 21 years of age to serve alcoholic beverages.
• Have or be willing to obtain any appropriate certificates/licenses to meet all compliance standards.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.