Food & Beverage Supervisor

Coury Hospitality; Palo Alto (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Coury Hospitality seeks a Restaurant Supervisor for Hotel Citrine, a Tribute Portfolio & AC Hotels by Marriott property in Palo Alto. You will guide daily dining operations, mentor team members, and ensure guest encounters are polished and memorable.

The role requires leadership in a fast-paced luxury setting with a focus on service excellence, wine knowledge, and high-touch guest experiences across all service areas.

Qualifications

• Candidates must hold Food Handler’s Certification and TIPS training.
• Experience in bartending, serving, or luxury hospitality is required.
• Knowledge of fine dining menus, wine service, and beverage pairings is expected.
• Thrives in a fast-paced, team-driven environment with high attention to detail.
• Leads with heart, communicates clearly, and earns peer trust.
• Familiarity with POS systems and basic math is essential.
• Maintains grace under pressure with thoughtful shift solutions.
• Open availability, including weekends and holidays.

Responsibilities

• Lead and direct the dining team to deliver prompt, elegant service.
• Serve as the link between kitchen and front-of-house for seamless execution.
• Train and coach staff on menu knowledge, guest interactions, and service excellence.
• Uphold cleanliness, safety, and hospitality standards daily.
• Resolve guest concerns swiftly and thoughtfully to boost satisfaction.
• Monitor performance and provide constructive feedback to management.
• Set the tone for elevated dining with professional presence.

Skills

Food Handler’s Certification

TIPS Training

Bartending Experience

Serving Experience

Luxury Hospitality

Fine Dining Knowledge

Wine Service

POS System

Basic Math

High-Touch Service

Open Availability

Job description

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Restaurant Supervisor.

Restaurant Supervisor – Hotel Citrine, Tribute Portfolio & AC Hotels by Marriott Palo Alto | Palo Alto, CA

Live Brightly. Serve Thoughtfully.

Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos-travel lightly, live brightly-guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression.

AC Hotel Palo Alto invites discerning travelers to experience hospitality with a European soul. As part of the esteemed AC Hotel brand, our property blends minimalist elegance with intuitive service in the heart of Silicon Valley. With thoughtfully designed spaces, curated amenities, and a passion for detail, our hotel is a haven for both business and leisure guests seeking a stay beyond the ordinary.

We’re seeking a Restaurant Supervisor who exudes energy, leadership, and grace under pressure. You’ll play a vital role in guiding daily operations, mentoring service staff, and ensuring each guest encounter is polished and memorable.

What You’ll Do

As a Restaurant Supervisor, you’ll:

• Lead and direct the dining team to deliver prompt, elegant, and attentive service
• Act as the vital link between kitchen and front-of-house to ensure seamless execution
• Train and coach team members on menu knowledge, guest interactions, and service excellence
• Uphold daily standards for cleanliness, safety, and hospitality
• Resolve guest concerns swiftly and thoughtfully, enhancing overall satisfaction
• Monitor team performance and communicate feedback to management
• Set the tone for elevated dining through your own professionalism and presence

What We’re Looking For

You’re a standout candidate if you:

• Are 21+ and hold (or can obtain) Food Handler’s Certification & Training for Intervention Procedures (TIPS)
• Have previous experience in bartending, serving, or luxury hospitality
• Are knowledgeable about fine dining menus, wine service, and beverage pairings
• Thrive in a fast-paced, team-driven environment with a high attention to detail
• Lead with heart, communicate clearly, and inspire trust among peers
• Know your way around a POS system, basic math, and high-touch service expectations
• Maintain grace under pressure and bring thoughtful solutions to every shift
• Open Availability, Weekends and Holidays

Why Join Hotel Citrine?

• Be part of a hotel that blends vibrant style with meaningful sustainability
• Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar
• Create experiences that align with guests’ values and your own
• Grow with Coury Hospitality—a team that values innovation, intention, and excellence

Let’s Redefine Hospitality Together

If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stay—and how they’re treated.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to createUNMATCHED COMMITMENTS.

What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.