Food & Beverage Supervisor

The Crescent Hotels Group; Oak Brook (IL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Benefits plan

401K match

Property discounts

Room discounts

Job summary

Crescent Hotels & Resorts seeks a Restaurant Supervisor to lead the Food & Beverage team at Le Méridien Chicago – Oak Brook. You will support the Restaurant Manager and oversee service across restaurant, bar, coffee bar, and room service to deliver outstanding guest experiences.

The role requires 1–2 years of leadership in hospitality, strong organization and communication, and a hands-on mentoring approach.

Qualifications

• Must have 1–2 years of leadership experience in a restaurant or hotel.
• Strong organizational and communication skills are essential.

Responsibilities

• As Restaurant Supervisor, assist Restaurant Manager and supervise restaurant, bar, coffee bar and room service operations.
• Ensure service standards are consistently met and guest experiences are exceptional.

Skills

Leadership

Organizational skills

Communication skills

Mentoring

Guest-first mindset

Food Handler certification

TIPS certification

Food Manager certification

TOAST POS experience

Tools

TOAST POS

Job description

Description

Offering a calm haven and chic sophistication, Le Méridien Chicago - Oakbrook Center sits next to the eponymous shopping center in Oak Brook, Illinois. From our superb vista point, guests can easily access attractions throughout Chicago, including Drury Lane Theatre, Elmhurst Art Museum and downtown.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for your start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join our Food and Beverage management team, as Restaurant Supervisor. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family
• Hotel Room Discounts at Marriott branded properties worldwide

What You Will Be Doing:

As a Restaurant Supervisor, you will assist the Restaurant Manager and work closely with the Food & Beverage team to ensure service standards are consistently met. You will supervise restaurant, bar, coffee bar, and room service operations during your shift, ensuring exceptional guest experiences while remaining attentive to guest needs and service cues.

Does This Sound Like You?

You are able to maintain order and control in a fast-paced environment while ensuring the safety of both employees and guests. You are knowledgeable in health and safety standards and basic employment policies. You take pride in maintaining cleanliness and proper setup throughout the restaurant—checking service stations, tables, and overall presentation. Your strong organizational and time management skills help the operation run smoothly. You value flexibility and are comfortable working a variety of shifts, including days, evenings, weekends, and holidays.

At Crescent Hotels & Resorts, we are committed to creating a workplace where associates at all levels are respected and valued for their differences—just like the guests and owners we serve. We are dedicated to fostering an inclusive culture that encourages open and honest conversations about race, equity, diversity, and inclusion. Through training, recruiting, and promoting diverse talent, we continue to strengthen our culture and community.

Qualifications

• Must have at least 1-2 years of proven leadership experience in a restaurant/hotel.
• Strong organizational and communication skills.
• A hands-on approach and a passion for mentoring and developing your team.
• A commitment to creating a guest-first environment.
• Must have Food Handler and TIPS certifications
• Food Manager certification.
• Experience with TOAST POS a plus.

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Team Player: Works well as a member of a group (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred

  Peer Recognition: Inspired to perform well by the praise of coworkers

• Preferred

  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts