F&B Supervisor

Marriott-Internationa; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Company-paid life insurance

Short-term and Long-Term Disability

Vision

PTO

401(k)

Hotel discounts

Job summary

Marriott Chicago O'Hare is seeking a dedicated Food and Beverage Supervisor to lead daily outlet operations and ensure guest satisfaction.

You will train and motivate the F&B team, uphold high quality standards, and coordinate services for events while ensuring compliance with health and safety regulations. Flexible scheduling including evenings and weekends is required.

Join a diverse, guest-focused team at a leading hotel, offering competitive wages and opportunities for growth.

Qualifications

• Experience in a supervisory role within F&B.
• Knowledge of food safety and hygiene standards.
• Excellent communication and interpersonal skills.
• Customer-service oriented with a guest focus.
• Ability to work under pressure in a fast-paced environment.
• Flexible to work evenings, weekends and holidays.
• Certification in food safety and alcohol service.

Responsibilities

• Oversee daily F&B operations and lead the team.
• Ensure guests receive exceptional service throughout their dining experience.
• Maintain high quality in food and beverage presentation.
• Oversee ordering and stocking of supplies.
• Handle guest inquiries and resolve issues promptly.
• Ensure compliance with health, safety, and hotel policies.
• Coordinate F&B services for events and special occasions.

Skills

Supervisory

F&B operations

Food safety

Guest service

Communication

Busy environment

Evenings weekends

Alcohol cert

Job description

Marriott ChicagoO'Hare is seeking a dedicated and experienced Food and Beverage Supervisor to join our team and contribute to our continued success.

Position Summary:

As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage outlets ensuring the highest level of guest satisfaction. You will play a key role in maintaining quality standards, managing staff, and creating a welcoming and efficient dining experience for our guests.

Key Responsibilities:

• Manage, train, and motivate the food and beverage team, including servers, bartenders, host/hostesses, and bar backs.
• Ensure that guests receive exceptional service throughout their dining experience.
• Maintain high food and beverage quality standards, including presentation and taste.
• Oversee the ordering and stocking of food and beverage supplies to meet demand.
• Handle guest inquiries, concerns, and special requests, resolving issues promptly and professionally.
• Ensure compliance with health and safety regulations, as well as all hotel policies and procedures.
• Coordinate and supervise food and beverage services for events and special occasions.

Qualifications:

• Previous experience in a supervisory role within the food and beverage industry.
• Strong knowledge of food and beverage operations, including food safety and hygiene standards.
• Excellent communication and interpersonal skills.
• Exceptional customer service skills with a guest-focused mindset.
• Ability to work effectively under pressure and in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.
• Certification in food safety and alcohol service.

Benefits:

• We offer a competitive wage.
• Health and Dental Insurance.
• Company-paid life insurance.
• Short-term and Long-Term Disability Insurance.
• Vision, Critical Illness, Accidental.
• 401(k) and company match.
• Paid Time Off (PTO).
• Free hotel rooms and hotel discounts.

The Marriott Chicago O'Hare is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.