Food & Beverage Supervisor

Plazahotelelpaso; Hempfield Township (Westmoreland County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Telus Health access

Travel Discounts

Commuter Benefits

Employee Development

Referral Bonus Program

Job summary

HHM Hotels is seeking a Food and Beverage Supervisor to oversee daily restaurant operations, ensuring quality, guest satisfaction and staff performance. You will train, schedule and coach associates while maintaining safety and sanitation standards.

Expect varied shifts and a role that supports guest-focused service. Ideal candidates have at least one year in a supervisory restaurant role, knowledge of bar service, liquor controls and experience with Micro POS systems.

Qualifications

• Minimum one year of experience in a supervisory role in a restaurant or banquet setting, coupled with food service background at the server level.
• Knowledge of bar service and liquor inventory controls.
• Experience with Micro's point of sales system is strongly preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with brand or hotel standards.
• Monitor product quality and guest satisfaction in F&B outlets and services, ensuring quality is consistent and appealing.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards.
• Interact with guests to obtain feedback on quality of service and food.
• Perform service functions during periods of high volume or staffing shortages.
• Maintain proper par levels and inventories of food and beverage supplies.

Skills

Supervisory experience

Bar service knowledge

Liquor inventory controls

Tools

Micro POS

Job description

Opportunity: Food and Beverage Supervisor

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Potential Career Path

Food and Beverage Manager - Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
• Knowledge of bar service and liquor inventory controls required.
• Experience with Micro's point of sales system strongly preferred.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels