Food & Beverage Supervisor

Hilton Garden Inn Queens/JFK Airport; Hempfield Township (Westmoreland County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k match

Daily pay

Life insurance

Telus Health access

Travel discounts

Transit benefits

Wellness program

Professional development

Referral bonus program

Job summary

Hilton Garden Inn Queens/JFK Airport is seeking a Food and Beverage Supervisor to oversee daily F&B outlets, ensure quality, guest satisfaction and staff performance in line with brand standards.

You will interview, train, schedule and coach associates, monitor service during peak times, manage inventory and safety compliance, and collaborate with management to uphold HHM EarthView sustainability initiatives.

Qualifications

• Minimum one year of supervisory experience in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls.
• Experience with MICROS point-of-sale system.

Responsibilities

• Interview, select, train, schedule, coach and support associates.
• Monitor food and beverage quality and guest satisfaction.
• Ensure sanitation and safety standards are met.
• Interact with guests to obtain feedback on service and food.
• Assist with inventory and par levels of F&B supplies.
• Ensure staff comply with alcohol service regulations.
• Maintain equipment and report malfunctions.
• Follow EarthView sustainability guidelines.
• Perform other duties as requested by management.

Skills

Supervisory experience

Staff coaching

Guest service

Tools

MICROS POS

Job description

Opportunity: Food and Beverage Supervisor

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Potential Career Path

Food and Beverage Manager - Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
• Knowledge of bar service and liquor inventory controls required.
• Experience with Micro’s point of sales system strongly preferred.

HHM Hotels Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It