Food & Beverage Supervisor

Hyat; Findlay Township (PA); On-site; USD 26,000 - 42,000; Full time

Job summary

Hyat in Pittsburgh, PA is seeking a hospitality professional to support guest service in a full-service food and beverage environment. The hotel operates around the clock, requiring flexible shifts and catering support.

You will apply knowledge of liquor regulations and provide attentive beverage service to guests. Responsibilities include taking orders, entering them into POS, delivering to guests with care, and maintaining cleanliness with standard side work.

Qualifications

• Experience with state, federal and corporate liquor regulations.
• Basic food and beverage knowledge, service standards and etiquette.
• Ability to understand inquiries and communicate simple instructions in English.
• Ability to operate beverage equipment (e.g., coffee maker).

Responsibilities

• Greet guests and explain specials and promotions.
• Record and repeat guest orders for accuracy.
• Enter orders into POS and inform kitchen.
• Deliver orders with condiments and check accuracy.
• Restock and perform side work; maintain cleanliness.
• Ensure compliance with safety and security procedures.

Skills

Guest service

POS systems

Order accuracy

Alcohol service knowledge

Food & beverage knowledge

English communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pittsburgh, PA, US

3 days ago Requisition ID: 8356

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supervise and set-up the food and beverage preparation and service to ensure compliance with Banquet Even orders, and Catering procedures and to ensure an optimal level of service, quality and hospitality.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Restaurant Personnel when need.
• KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Lifting Fifty (30) pounds maximum.