Food & Beverage Supervisor

Troon Golf, LLC; California (MO); On-site; USD 32,000 - 41,000; Full time

Job summary

El Macero Country Club in El Macero, CA is hiring a Food & Beverage Supervisor to deliver high‑quality guest service and oversee dining operations. You will coach staff, coordinate front‑of‑house and kitchen communications, and uphold standards of cleanliness and safety in a fast‑paced hospitality setting.

The role requires leadership experience, a strong customer service mindset, and proficiency with restaurant POS systems. The position is on site and offers competitive hourly pay.

Qualifications

• High school diploma or GED required or equivalent experience.
• Lead Server experience preferred.
• Experience with restaurant POS software beneficial.
• Ability to read, speak, and interact with guests in English.
• Attention to cleanliness and safety in a fast-paced environment.
• Strong interpersonal and customer-service skills.

Responsibilities

• Supervise service staff and ensure efficient team operation.
• Coordinate front-of-house and kitchen communications for timely service.
• Monitor dining room, seating, safety, and guest well‑being.
• Assist with opening/closing procedures and side work.
• Help train and develop staff, including scheduling and performance feedback.
• Assist with inventory, revenue reports, and daily clerical duties.

Skills

Lead Server

Customer service

English language

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

El Macero Country Club, locatedin El Macero, CA, is pleased to announce an excellent career opportunity for a Food & Beverage Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within afast‑pacedhospitality-focused property organization. As partofTroon,you’llcontribute to a global leader in golf and community management.

Pay Range: $23.00 to $30.00 per hour (Depending on Experience)

General Purpose:

Prov ides efficient serviceofour guests with superior professionalism and courtesy. C reates memorable dining experiences through personalized and genuine interactions. Assiststhe department manager with training,developmentand implementing customer service standards.

• Ensures staffisworking together as a team to ensureoptimumservice and that guest needs are met.
• Inspects grooming and attire ofstaff, andrectifies anydeficiencies..Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, andwell beingof guests.
• Ensures guests areattended toin a prompt,efficientand personalized manner.
• Acts as a liaison between frontofhouse and the kitchen staff to ensuretimelyandappropriate communications.
• Ensures that the restaurant and restaurant facilities are kept clean,well stockedand organized. Checks the maintenance of all equipment in the restaurant and notifies the Food & Beverage Manager of needed maintenance and repair.
• Assures all opening and closing procedures and side work is completed, including all cleaning of equipment and storage areas ,setting up necessary supplies and tools, un/locking doors, inspecting storage areas for organization, use of FIFO, and cleanliness, etc.
• Assistsin coordinating special functions with the Food & Beverage Manager.
• Assists Food & Beverage Manager in performing andmaintainingfood and beverage inventory.
• Assistswith conducting pre-shift meetings to review specials, menu changes, house counts, etc.
• Assistsin the completion of revenue reports, productionreportsand other reports as needed.
• Performs daily activities toinclude:serving tables, bussing tables, seating guests, roomserviceand general clerical/cashier duties.
• Assiststhe department manager in interviewing, training, planning, assigning, and directing work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates.
• Develops andmaintainspositive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to the concerns of other employees.
• Ensures adherence to quality expectations andstandards;andidentifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-saving initiatives.
• Addresses complaints and resolves problems.
• Assistsin the coordination of department members that may include, but is not limited to: Hosts, Servers, Expediters, and Cashiers.
• Assistsin monitoring business volume forecast and plans accordingly in areas ofmanpower, productivity,costsand other expenses.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties asrequired.

MinimumRequirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Requirements:

• 2+ years’ Lead Server experience preferred
• 2+ years’ experiencewith arestaurant POS software platform
• 1+ years’ experience at current Club or another Troon property

Physical Demands:

Frequently stands, walks, talks and hears.Regularly useshands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls, crouches,tasteor smells. Frequentlylifts upto 25 pounds and occasionallylifts upto 50pounds.

Occasionally works in extreme heat, wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions.Noiselevel is moderate.

Certificates/Licenses:

ServSafeCertified (Food Manager & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may berequiredin order toperform the duties of the job (e.g.the associates maybe requiredto communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.
• Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques and guest interaction.
• Working knowledge ofPOSsystem.
• Attention to cleanliness and safety.
• Patience and customer-oriented approach.
• Excellentpeopleskills with a friendly attitude.
• Responsible and trustworthy.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.