Food & Beverage Supervisor

ASM Global; Albuquerque (NM); On-site; USD 80,000 - 100,000; Part time

Job summary

ASM Global is seeking a part-time Food & Beverage Supervisor for the Albuquerque Convention Center. The role involves overseeing event day operations, training staff, and ensuring a positive guest experience. Ideal candidates will have a Bachelor's degree in Food & Beverage Management and relevant supervisory experience.

Qualifications

• Minimum 21 years of age.
• 1-2 years experience in a supervisory level position in Food and Beverage.
• Excellent written and verbal communication skills.

Responsibilities

• Oversees F&B and Bar Staff during events.
• Ensures all F&B sets are properly set before guests arrive.
• Analyzes and resolves problems with associates and guests.

Skills

Customer Service

Communication

Problem Solving

Education

Bachelor's Degree in Food & Beverage Management

Job description

POSITION: Food & Beverage Supervisor

DEPARTMENT: Food & Beverage

REPORTS TO: Director of Food & Beverage

FLSA STATUS: Part-time, Non-Exempt

Summary

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a regular part-time Food & Beverage Supervisor at the Albuquerque Convention Center (ACC). The Food & Beverage Supervisor is responsible for assisting the Food & Beverage Manager in overseeing event day operations of the Albuquerque Convention Center and Albuquerque locations.

Essential Duties and Responsibilities

• Ensures all F&B sets such as concessions and Banquets and designated Bar areas are properly set before guests arrive
• Oversees F&B and Bar Staff during events
• Trains Concessions, Banquet and Bar staff on department standards and procedures
• Must be able to read and understand par sheets, stand sheets and requisition orders
• Maintains existing equipment needed for outlet areas and Bars
• Follows responsible alcohol service policies
• Supervises and coordinates Concessions Attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed
• Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
• Analyzes and resolves problems with associates, guests, and the operation with the assistance of the F&B Manager
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions and upsell when for maximum profitability
• Supervise staff have a clean, organized, stocked and safe area
• Assist F&B Manager with inventory by reporting any low inventory
• Assists Concessions and Bar staff with opening and closing duties as outlined according to departmental standards
• Oversee proper presentation, preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met
• Be prepared to execute last minute changes, inspect service set ups in time for all staff final call. It is imperative to hold pre-function meetings to discuss operational plans, etc
• Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity
• Other duties as assigned

Experience/Training/Education Requirements:

• Must be a minimum 21 years of age
• Bachelor's Degree (BA) in Food & Beverage Management or related field desired
• Previous customer service and cash handling experience is a plus
• Minimum 1-2 years' experience in supervisory level position in Food and Beverage or equivalent training experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues working knowledge of food production techniques, purchasing, and sanitation procedures
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions

Other Qualifications

• Food Handlers Card- A valid food handler’s card is required for this position must be obtained within 30 days of employment.
• Alcohol Server license

PHYSICAL EFFORT

This position requires standing, walking, bending and lifting 40lbs. throughout the day as well as working at the computer; irregular hours will be required.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
This position may require work inside or outside of the building, as needed by events.

This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the rights to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.