Food & Beverage Staff - Part-Time - Augusta Entertainment Complex

Oak View Group; Augusta (GA); On-site; Part time

Job summary

Join a leading company in the live event industry as a Food & Beverage Staff Worker at the Augusta Entertainment Complex. This part-time role focuses on delivering exceptional service to guests during events. Responsibilities include catering and concession operations, cash handling, and maintaining high service standards. Ideal candidates will have a high school diploma, strong customer service skills, and the ability to work flexible shifts. Enjoy benefits like a 401(k) Savings Plan while contributing to a diverse and inclusive environment.

Benefits

401(k) Savings Plan

401(k) matching

Qualifications

• Must be at least 18 years old.
• Prior customer service experience is preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Provide professional catering and concessions service to guests.
• Handle cash register sales and reconciliation forms.
• Adhere to organizational and sanitation guidelines.

Skills

Customer Service

Effective Communication

Multi-tasking

Education

High School diploma or GED

Tools

Microsoft Office

Job description

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Food & Beverage Staff | Part-Time | Augusta Entertainment Complex

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Food and Beverage Staff Worker is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention.

This role pays an hourly rate of $10.00 and is tip eligible.

Benefits for Part-Time roles include a 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 18, 2025.

Responsibilities

• Follow instructions for each event as given by the Director of F&B.
• Service guests in a professional manner consistent with established standards and guidelines.
• Work consists of both catering and concession operations, including alcohol.
• Handle cash register sales and reconciliation forms.
• Adhere to organizational and sanitation guidelines established by F&B director & corporate.
• Check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Recognize guests that are visibly intoxicated and take action to cut off alcohol to such individuals.
• Complete opening and closing daily checklists.
• Assist with collecting all banquet equipment, including flatware, China, glassware, and serving pieces needed for each event.
• Assist with preparing and opening and closing of concessions stands.
• Assist with preparation and set-up of event room when necessary.
• Attend pre-function meetings for briefing of event details.
• Provide friendly and courteous customer service at all times.
• Remain at assigned station and perform duties as assigned according to each event.
• Break down tables and banquet equipment after each event.
• Clean and return serving pieces to proper storage area.
• Adhere to strict grooming standards and policies of the company.
• Perform other duties as assigned and deemed necessary.

Qualifications

• Employee must be at least 18 years old.
• High School diploma or GED (or any equivalent combination of education and experience).
• Prior customer service experience is preferred.
• Access to reliable transportation.
• Must be able to work shifts including nights, weekends, and holidays dependent on events schedule.
• Stand and walk for four to six hours at a time.
• Ability to work independently and as part of a team.
• Effective communication skills in English, both verbally and in writing.
• Comfortable multi-tasking and working in a fast-paced environment.
• Ability to count money and make change accurately.
• Ability to input data into a computer to record sales transactions.
• Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all backgrounds.

Oak View Group is an Equal Opportunity Employer. We are committed to equal employment opportunity and will not discriminate against employees or applicants based on veteran status, race, color, religion, sex, national origin, age, disability, or any other protected class under law.