Food & Beverage Manager

Troon; Sanford (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401k

Meals White on Duty

Uniforms

Golf Playing Privileges

Job summary

Tobacco Road Golf Club seeks a proactive Food & Beverage Manager to oversee the operations at The Pack House and The Matchbox, including beverage carts and events. This hands-on leader will optimize staffing, purchasing, inventory, and costs while ensuring a superior guest experience in a fast-paced golf environment.

The role emphasizes collaboration with Golf Operations, attention to service standards, and maintaining compliance with health and safety regulations.

Qualifications

• Previous food & beverage management or supervisory experience.
• Familiarity with POS systems and basic financial reporting.
• Experience managing employees and creating staff schedules.

Responsibilities

• Recruit, train, schedule, supervise, and develop F&B employees.
• Monitor food, beverage, and labor costs while ensuring guest experience.
• Maintain inventory control, purchasing, and vendor relations.
• Ensure cleanliness, safety, and compliance with health regulations.

Skills

Leadership

Staff scheduling

Cost controls

Guest service

Communication

Attention to detail

Hands-on management

Team development

Tools

POS systems

Job description

Tobacco Road Golf Club is seeking an energetic, organized, and detail-oriented Food & Beverage Manager to lead the food and beverage operations at The Pack House at Tobacco Road Golf Club and The Matchbox, our 12-hole synthetic short course. This is a hands-on leadership position for someone who enjoys hospitality, working with people, and being part of a fast-paced and fun golf environment.

Position Overview

The Food & Beverage Manager is responsible for the overall daily operation, staffing, purchasing, inventory management, financial controls, service standards, and guest experience of Tobacco Road's food and beverage operations.

• The Pack House at Tobacco Road Golf Club
• Food & Beverage operations at The Matchbox
• Beverage Cart operations
• Golf outings, tournaments, and special events
• Additional F&B service areas and events as needed

The F&B Manager will work closely with Golf Operations and facility leadership to provide an efficient, welcoming, and consistent experience for our guests.

Key Responsibilities

Staff Leadership & Scheduling

• Recruit, train, schedule, supervise, and develop F&B employees.
• Create weekly staff schedules based on golf volume, events, weather, and anticipated business levels.
• Ensure appropriate staffing levels while effectively managing labor costs.
• Establish clear expectations for appearance, punctuality, customer service, cleanliness, and job performance.
• Provide ongoing training and coaching to employees.
• Develop a team culture that is positive, accountable, energetic, and guest focused.
• Be visible and actively involved in the operation, particularly during high-volume periods.

Purchasing & Inventory

• Manage ordering of food, beverages, beer, wine, liquor, paper goods, and operating supplies.
• Maintain appropriate inventory levels while minimizing waste and unnecessary overstock.
• Receive deliveries and verify product quantities and invoices.
• Maintain organized storage areas, coolers, freezers, and beverage inventory.
• Complete and reconcile monthly physical inventories.
• Monitor product usage and investigate significant inventory variances.
• Maintain effective relationships with vendors and distributors.
• Review pricing and purchasing opportunities to help control costs.

Financial & Operational Controls

• Monitor food cost, beverage cost, labor cost, and overall departmental performance.
• Work with facility leadership and accounting to establish and achieve departmental budgets.
• Review sales, product mix, inventory, and operating results to identify opportunities for improvement.
• Maintain accurate POS items, pricing, and product categories.
• Help establish appropriate pricing and margins for F&B products.
• Reduce waste, over-pouring, unauthorized discounts, and product loss.
• Assist with annual budgeting and forecasting for the F&B department.

Guest Experience

• Maintain a friendly, efficient, and welcoming atmosphere throughout all F&B operations.
• Regularly interact with guests and be visible during peak periods.
• Ensure service standards reflect the expectations of a nationally recognized public golf facility.
• Respond professionally and promptly to guest concerns.
• Work closely with Golf Operations to anticipate daily guest counts, tournaments, outings, and special events.
• Look for creative opportunities to improve the overall F&B experience at both Tobacco Road and The Matchbox.

Compliance & Facility Standards

• Maintain excellent standards for cleanliness and organization in all F&B areas.
• Ensure compliance with applicable North Carolina health, sanitation, and alcohol regulations.
• Ensure staff members maintain required certifications and training.
• Maintain proper food storage, labeling, rotation, temperature control, and sanitation procedures.
• Conduct regular inspections of F&B areas and address deficiencies promptly.

What We’re Looking For

• Strong attention to detail and personal organization.
• Enjoys working in a fun, fast-paced environment.
• Takes ownership of the department and anticipates needs.
• Comfortable holding employees accountable while maintaining a positive workplace.
• Can manage inventory, purchasing, schedules, and administrative responsibilities accurately.
• Understands the importance of controlling costs and protecting margins.
• Willing to be hands‑on and help the team when business demands it.
• Communicates effectively with employees, managers, vendors, and guests.
• Enjoys finding ways to make an operation better.

Preferred Qualifications

• Previous food & beverage management or supervisory experience.
• Experience in golf, resorts, restaurants, hospitality, clubs, or other high-volume operations preferred.
• Experience managing employees and creating staff schedules.
• Experience with purchasing and inventory management.
• Familiarity with POS systems and basic financial reporting.
• Strong organizational and communication skills.
• Basic understanding of food and beverage cost controls.
• Ability to work a flexible schedule including weekends, holidays, and peak golf periods.
• Knowledge of applicable food safety and alcohol-service requirements. SERV SAFE CERTIFIED

The Opportunity

This isn’t a traditional restaurant management position. Tobacco Road is a destination golf facility with guests traveling from across the country to experience the property. The addition of The Matchbox creates another opportunity to build a unique, fun, and memorable food and beverage experience. We are looking for someone who wants to take ownership of the operation—not simply maintain it. The right candidate will have the opportunity to help shape menus, improve systems, develop employees, create new offerings, and continue building the F&B experience across both Tobacco Road and The Matchbox. If you’re detail oriented, enjoy hospitality, like being around people, and want to work in a unique golf environment, we'd like to hear from you.

Compensation & Benefits

Total compensation for this position will be commensurate with the candidate’s experience and qualifications. Package includes base salary, holiday, bonus, and possible performance-based quarterly incentives.

• Comprehensive benefits (Medical, Dental, Vision, 401k) based on Troon Benefits Program.
• Meals White on Duty
• Uniforms
• Golf Playing Privileges in accordance with club policy.