Food & Beverage Manager

Fairmont Hotels & Resorts; San Francisco (CA); On-site; USD 85,000 - 108,000; Full time

Job summary

Fairmont Hotels & Resorts in San Francisco is seeking a Food & Beverage Operations leader who will report to the Director of Food & Beverage. You will guide the F&B team, strategize offerings, and craft unforgettable guest experiences while maintaining service standards.

The role requires a service-focused leadership approach, strong stakeholder relationships, and the ability to balance operations with a positive team culture. Competitive salary and benefits accompany the role.

Qualifications

• Service-focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.

Responsibilities

• Lead, mentor and train the Food & Beverage Operations team in all aspects of the department and ensure service standards are followed
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Consistently offer professional, friendly and engaging service
• Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
• Monitor the departmental budget in a fiscally responsible manner
• Address guest concerns and react quickly and professionally
• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
• Balance operational, administrative and colleague needs
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Skills

Leadership

Guest relations

Communication

Team player

Job description

Company Description

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Company Description

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Job Description

Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

• Lead, mentor and train the Food & Beverage Operations team in all aspects of the department and ensure service standards are followed
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Consistently offer professional, friendly and engaging service
• Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
• Monitor the departmental budget in a fiscally responsible manner
• Address guest concerns and react quickly and professionally
• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
• Balance operational, administrative and colleague needs
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Physical Aspects of Position (include but are not limited to)

• Constant standing and walking throughout shift
• Occasional lifting up to 25lbs
• Seated use of computer, keyboard and mouse

Additional Information

Salary Grade: $85,000 to $108,000 USD gross annual

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Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.

EOE/M/F/D/V

All your information will be kept confidential according to EEO guidelines.