Food & Beverage Manager

Sunnyside-Presbyterian-Home; Harrisonburg (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) plan with company match

Tuition assistance

Job summary

Sunnyside-Presbyterian-Home is seeking a Food & Beverage Manager to direct Highlands Dining in Harrisonburg. You will oversee daily dining operations, staffing, budgets, menu cycles, and quality control to ensure exceptional resident and guest experiences.

The role requires supervisory experience in food service, knowledge of food safety, and strong leadership and communication skills within a dynamic team environment.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred, or an equivalent combination of education and experience.
• Minimum of two years of supervisory experience in the food service industry.
• Ability to serve as an ABC Manager as required.
• Knowledge of nutrition principles and menu planning.
• Knowledge of food safety, sanitation, ABC laws and regulations, food preparation methods, and housekeeping practices.

Responsibilities

• Direct daily dining operations and set goals for assigned dining venues.
• Ensure high-quality food, service, and customer satisfaction.
• Respond professionally to resident and customer needs, questions, and concerns.

Skills

Customer service

Leadership

Staff supervision

Communication

MS Office

Education

Bachelor’s degree or equivalent

Job description

Description

Food & Beverage Manager

Highlands Dining | Sunnyside - Harrisonburg

Reports to: Dining Services Director | FLSA: Exempt

Starting pay will vary based on job-related skills, experience, and qualifications

Description

The Food & Beverage Manager directs and manages the daily operations of Highlands Dining Services. This position oversees purchasing, catering, staffing, scheduling, training, and dining operations while ensuring a high-quality dining experience for residents, guests, and staff.

The Food & Beverage Manager is responsible for maintaining operational efficiency and customer satisfaction while managing departmental performance within established budget guidelines.

Our Culture

Mission: Inspiring a Spirit of Community and Well-Being

Our SHINE values guide the way we serve our residents, guests, and one another:

• Service before Self
• Hospitality with Heart
• Inspiring Excellence in Each Other
• Nothing Less than the Best
• Enjoy Your Journey

What You'll Do

Dining Operations & Customer Service

• Direct daily dining operations and establish goals for assigned dining venues.
• Ensure high-quality food, service, and customer satisfaction.
• Respond professionally to resident and customer needs, questions, and concerns.

Food Safety & Compliance

• Ensure compliance with food safety, sanitation, Health Department, and ABC requirements.
• Maintain policies and procedures related to food safety and sanitation.
• Coordinate alcohol orders for catering and special events.

Budget, Purchasing & Inventory

• Prepare and administer operational budgets.
• Monitor weekly cost-control reports and maintain expenses within budget.
• Manage purchasing and inventory procedures.
• Complete weekly physical inventories and annual inventory counts.
• Develop and maintain annual capital expenditure plans and budgets.

Menu & Quality Management

• Create and maintain menu cycles incorporating nutrition principles, resident preferences, and regional food selections.
• Review menu cycles at least twice annually.
• Oversee recipe standardization, portion control, food costs, production records, and waste reduction.
• Monitor resident satisfaction and make adjustments as needed.

Catering & Facilities

• Coordinate, plan, and supervise catering events.
• Ensure events are professionally executed and meet customer satisfaction expectations.
• Oversee kitchen equipment maintenance, preventative maintenance, and necessary repairs.

Staffing & Team Leadership

• Schedule, direct, and oversee department staff.
• Maintain appropriate staffing levels with qualified and properly trained employees.
• Recruit and select qualified candidates.
• Conduct orientation and training for new hires.
• Review and approve employee time records.
• Provide coaching, counseling, and corrective action as necessary.
• Conduct monthly employee meetings and communicate operational updates.

Communication & Continuous Improvement

• Maintain positive relationships with residents and respond to concerns in a timely manner.
• Coordinate interdepartmental work and maintain effective working relationships.
• Identify and implement ideas that improve Highlands Dining operations.
• Attend industry conferences, trade shows, and other opportunities to stay informed of emerging trends and best practices.
• Attend a minimum of two food industry conferences or trade shows annually.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred, or an equivalent combination of education and experience.
• Minimum of two (2) years of supervisory experience, preferably in the food service industry.
• Ability to serve as an ABC Manager as required.
• Knowledge of basic nutrition principles and menu planning.
• Knowledge of food safety, sanitation, ABC laws and regulations, food preparation methods, housekeeping practices, and food service techniques.
• Strong customer service, organizational, leadership, and employee relations skills.
• Proficiency with personal computers and office equipment.
• Working knowledge of Microsoft Office applications, including Word, Excel, Publisher, and PowerPoint.

Physical Demands

• Lift, carry, push, pull, or otherwise move equipment, supplies, and materials weighing up to 50 pounds.
• Utilize proper lifting and material-handling techniques.
• Walk, stand, bend, and move throughout the campus for periods of up to eight hours or longer as required by operational needs or special events.

In addition to a rewarding career opportunity, we offer an excellent benefits package, including

Personal Leave
Paid Sick Leave
Paid Vacation Leave
Paid Holidays
Choice of 3 Medical Plans, Including an HSA Option
Prescription Drug Coverage
Dental Coverage
Vision Coverage
Company Paid Life Insurance
Company Paid Short-term Disability Insurance
Company Paid Long-term Disability Insurance
Flexible Spending Account
401(k) Plan with Company Match
Supplemental Life, Accident & Cancer Insurance
Tuition Assistance
Uniform Reimbursement
License Reimbursement
MD Ortho - Free Telemedicine & Direct Orthopedic Services
Garner Health - Expert Doctor Matching & Healthcare Savings
Free membership to our on-site wellness center
On-Site Credit Union
On-Site Hair Salon
On-Site Massage Therapy & Esthetician Services
Discounted Movie Tickets
Employee Emergency Relief Fund
Employee Assistance Program