Food & Beverage Manager

Sunnyside Communities

Harrisonburg (VA)

On-site

USD 28,000 - 41,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Paid time off

401(k) plan with company match

Dental coverage

Vision coverage

Job summary

Sunnyside Communities in Harrisonburg seeks a Food & Beverage Manager to direct Highlands Dining operations, oversee purchasing, staffing, scheduling, and training while ensuring a high-quality dining experience for residents, guests, and staff.

You will manage budgets, food safety, and calendar events, coordinate catering, and lead a team to deliver exceptional service and strong resident satisfaction.

Qualifications

Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred or equivalent experience.
Minimum of two years of supervisory experience, preferably in food service.
Knowledge of food safety, sanitation, ABC laws and regulations, and menu planning.
Strong customer service, planning, and leadership skills.

Responsibilities

Direct daily dining operations and set goals for Highlands Dining venues.
Ensure high-quality food, service, and resident satisfaction.
Respond professionally to resident and guest needs, questions, and concerns.
Maintain budgets, control costs, and oversee purchasing and inventory.
Coordinate catering events and supervise staff and training.
Lead staffing, scheduling, and performance reviews; coach and develop team.
Identify improvement ideas and stay informed on industry trends.

Skills

Supervisory experience

Customer service

Leadership

Budgeting

Education

Bachelor’s degree in Business Administration, Hospitality Management, or related field

Tools

Microsoft Office

Excel

Job description

Job Type

Full-time

Description

Food & Beverage Manager

Highlands Dining | Sunnyside – Harrisonburg

Reports to: Dining Services Director | FLSA: Exempt

Starting pay will vary based on job-related skills, experience, and qualifications

Description

The Food & Beverage Manager directs and manages the daily operations of Highlands Dining Services. This position oversees purchasing, catering, staffing, scheduling, training, and dining operations while ensuring a high-quality dining experience for residents, guests, and staff.

The Food & Beverage Manager is responsible for maintaining operational efficiency and customer satisfaction while managing departmental performance within established budget guidelines.

Our Culture

Mission: Inspiring a Spirit of Community and Well-Being

Our SHINE values guide the way we serve our residents, guests, and one another:

Service before Self
Hospitality with Heart
Inspiring Excellence in Each Other
Nothing Less than the Best
Enjoy Your Journey

What You'll Do

Dining Operations & Customer Service

Direct daily dining operations and establish goals for assigned dining venues.
Ensure high-quality food, service, and customer satisfaction.
Respond professionally to resident and customer needs, questions, and concerns.

Food Safety & Compliance

Ensure compliance with food safety, sanitation, Health Department, and ABC requirements.
Maintain policies and procedures related to food safety and sanitation.
Coordinate alcohol orders for catering and special events.

Budget, Purchasing & Inventory

Prepare and administer operational budgets.
Monitor weekly cost-control reports and maintain expenses within budget.
Manage purchasing and inventory procedures.
Complete weekly physical inventories and annual inventory counts.
Develop and maintain annual capital expenditure plans and budgets.

Menu & Quality Management

Create and maintain menu cycles incorporating nutrition principles, resident preferences, and regional food selections.
Review menu cycles at least twice annually.
Oversee recipe standardization, portion control, food costs, production records, and waste reduction.
Monitor resident satisfaction and make adjustments as needed.

Catering & Facilities

Coordinate, plan, and supervise catering events.
Ensure events are professionally executed and meet customer satisfaction expectations.
Oversee kitchen equipment maintenance, preventative maintenance, and necessary repairs.

Staffing & Team Leadership

Schedule, direct, and oversee department staff.
Maintain appropriate staffing levels with qualified and properly trained employees.
Recruit and select qualified candidates.
Conduct orientation and training for new hires.
Review and approve employee time records.
Provide coaching, counseling, and corrective action as necessary.
Conduct monthly employee meetings and communicate operational updates.

Communication & Continuous Improvement

Maintain positive relationships with residents and respond to concerns in a timely manner.
Coordinate interdepartmental work and maintain effective working relationships.
Identify and implement ideas that improve Highlands Dining operations.
Attend industry conferences, trade shows, and other opportunities to stay informed of emerging trends and best practices.
Attend a minimum of two food industry conferences or trade shows annually.

Requirements

Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred, or an equivalent combination of education and experience.
Minimum of two (2) years of supervisory experience, preferably in the food service industry.
Ability to serve as an ABC Manager as required.
Knowledge of basic nutrition principles and menu planning.
Knowledge of food safety, sanitation, ABC laws and regulations, food preparation methods, housekeeping practices, and food service techniques.
Strong customer service, organizational, leadership, and employee relations skills.
Proficiency with personal computers and office equipment.
Working knowledge of Microsoft Office applications, including Word, Excel, Publisher, and PowerPoint.

Physical Demands

Lift, carry, push, pull, or otherwise move equipment, supplies, and materials weighing up to 50 pounds.
Utilize proper lifting and material-handling techniques.
Walk, stand, bend, and move throughout the campus for periods of up to eight hours or longer as required by operational needs or special events.

In addition to a rewarding career opportunity, we offer an excellent benefits package, including