Food & Beverage Manager

Accor Hotels; Greenlawn (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading hotel group is seeking a Food & Beverage Manager to drive strategy, operational excellence, and guest satisfaction. This leadership role requires strong financial acumen and a passion for creating memorable dining experiences, within a supportive company that values innovation and career growth.

Benefits

Career growth opportunities

Exclusive sector-specific benefits

Qualifications

• Minimum 5 years of experience in Food & Beverage management.
• In-depth knowledge of international cuisines and mixology.
• Proficiency in financial management and budgeting.

Responsibilities

• Develop and execute Food & Beverage strategy.
• Ensure daily operations across all outlets.
• Foster a culture of personalized guest service.

Skills

Leadership

Communication

Organizational skills

Guest satisfaction

Education

Bachelor's degree in Hospitality Management

Job description

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning,tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

Strategic Planning & Development

- Develop and execute a comprehensive Food & Beverage strategy aligned with the hotel's overall vision and business goals.
- Analyze market trends, guest preferences, and competitor activities to identify opportunities for innovation and growth.
- Collaborate with the General Manager and senior leadership to establish performance objectives and KPIs for the department.

Operational Excellence

- Ensure seamless daily operations across all Food & Beverage outlets, including restaurants, bars, in-room dining, and banqueting services.
- Maintain the highest standards of food quality, presentation, and service in line with Swissôtel's brand values.
- Oversee inventory management, procurement, and cost control to maximize profitability while minimizing waste.
- Implement and regularly review standard operating procedures (SOPs) to enhance efficiency and compliance with health, safety, and hygiene regulations.

Guest Experience & Satisfaction

- Foster a culture of personalized and anticipatory service, exceeding guest expectations at every interaction.
- Handle guest complaints and special requests promptly and professionally, ensuring total satisfaction.
- Regularly review guest feedback through surveys, reviews, and direct interactions to identify areas for improvement.
- Collaborate with the culinary team to design innovative menus and curate memorable dining experiences.

Financial Management

- Prepare and manage the Food & Beverage department's budget, ensuring alignment with financial goals.
- Monitor revenue performance, operational costs, and profitability metrics, implementing corrective actions when necessary.
- Develop strategies to drive revenue growth through promotional activities, special events, and partnerships.
- Conduct regular financial analysis and forecasting to identify trends and opportunities for optimization.

Team Leadership & Development

- Recruit, train, and mentor a high-performing team of Food & Beverage professionals.
- Conduct regular performance evaluations, providing constructive feedback and career development opportunities.
- Promote a collaborative and inclusive work environment that aligns with Swissôtel's core values.
- Organize regular training sessions to ensure the team is equipped with the latest industry knowledge and skills.

Marketing & Branding

- Collaborate with the Sales & Marketing team to develop targeted campaigns for Food & Beverage promotions.
- Enhance the hotel's brand image by curating signature dining events, themed nights, and unique culinary experiences.
- Build relationships with local and international media to promote the hotel's Food & Beverage offerings.
- Ensure consistency in branding and messaging across all outlets and promotional materials.

Health, Safety & Compliance

- Ensure strict adherence to local and international health, safety, and hygiene regulations.
- Conduct regular audits and inspections to maintain compliance with standards.
- Train staff on safety protocols, including emergency response and safe handling of equipment and food.
- Lead initiatives to promote sustainability and eco-friendly practices within the Food & Beverage operations.

Administrative Responsibilities

- Maintain accurate records of financial performance, inventory, and staff schedules.
- Prepare detailed reports on department performance for senior management.
- Oversee the implementation of technology and systems to streamline operations and enhance efficiency.
- Ensure all departmental documentation complies with company policies and regulatory requirements.

Qualifications

Qualifications & Requirements

- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum 5 years of experience in Food & Beverage management, preferably in a luxury or five-star hotel environment.
- Exceptional leadership, communication, and organizational skills.
- In-depth knowledge of international cuisines, wines, and mixology.
- Proficiency in financial management, revenue analysis, and budgeting.
- Strong commitment to guest satisfaction and service excellence.

Additional Information

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.