Food & Beverage Manager

mainsailhotels; Fort Myers (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Luminary Hotel is seeking a Food & Beverage Manager to lead daily operations for Ella Mae’s Diner, Dean Street Coffee, Beacon Social Drinkery, and other outlets in Fort Myers, FL. This exempt role focuses on guest experiences, financial performance, and team engagement.

The manager will recruit and coach the F&B team, supervise schedules, and collaborate with culinary leadership on menus and cost controls, while upholding luxury service and brand standards.

Qualifications

• Leadership & operations experience in luxury hospitality.
• Strong guest service orientation and problem-solving.
• Team leadership, coaching, and performance management.

Responsibilities

• Lead daily operations of all hotel food and beverage outlets while maintaining luxury service standards.
• Maintain compliance with Core Values and standards; foster a positive, professional work environment.
• Supervise hourly team members; conduct pre-shift briefings; ensure cleanliness and presentation standards.
• Deliver exceptional guest experiences; respond to requests and service recovery opportunities.
• Recruit, onboard, train, coach, mentor, and develop F&B team members; conduct performance evaluations.
• Prepare weekly schedules based on forecasts and labor budgets; monitor labor costs and productivity.
• Collaborate with Executive Chef and culinary leadership on menus and operational improvements.
• Ensure compliance with food safety, sanitation and alcohol service regulations.

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

Food & Beverage Manager

The Food & Beverage Manager is responsible for the daily operations of all food and beverage outlets at Luminary Hotel, including Ella Mae's Diner, Dean Street Coffee, Beacon Social Drinkery, Silver King Coastal Kitchen, Lobby Bar, In-Room Dining (IRD), CHIPS Sports Bar, Pool Bar, and Oxbow Bar & Grill. This position provides hands‑on leadership to ensure exceptional guest experiences, operational excellence, financial performance, and team member engagement.

Location: Fort Myers, FL

Reports to: Assistant Director of Food & Beverage and Director of Food & Beverage

Status: Exempt

Essential Functions

Leadership & Operations

• Lead the daily operations of all hotel food and beverage outlets while maintaining luxury service standards.
• Maintain compliance with Luminary Hotel and Mainsail Lodging & Development's Core Values and operational standards.
• Create and foster a positive, professional, and collaborative work environment for both guests and team members.
• Supervise hourly team members to ensure efficient daily operations.
• Conduct daily pre-shift meetings to communicate hotel updates, service expectations, VIP arrivals, and operational priorities.
• Maintain visible floor presence during service periods, providing hands‑on leadership and support.
• Assist bartenders, servers, hosts, and support staff during peak business periods.
• Ensure all outlets maintain exceptional cleanliness, organization, and presentation standards.
• Maintain high standards of personal appearance and grooming which includes wearing proper professional attire.

Guest Experience

• Deliver exceptional guest experiences that exceed expectations and encourage repeat business.
• Respond promptly and professionally to guest requests, concerns, complaints, and service recovery opportunities.
• Conduct regular table visits to gather guest feedback and identify opportunities for continuous improvement.
• Ensure guest privacy, confidentiality, and security by following all hotel procedures.
• Promote a culture focused on personalized hospitality and anticipatory service.

Team Leadership

• Recruit, interview, onboard, train, coach, mentor, and develop Food & Beverage team members.
• Conduct ongoing performance coaching and annual performance evaluations.
• Partner with the Assistant Director and Director of Food & Beverage regarding disciplinary actions, corrective counseling, and employee development.
• Promote open communication and teamwork across all departments.
• Support succession planning and leadership development initiatives.
• Foster an environment that prioritizes employee engagement, recognition, and retention.

Scheduling & Labor Management

• Prepare weekly schedules based on business forecasts, labor budgets, and productivity standards.
• Maintain schedules within the labor management system while ensuring appropriate staffing levels.
• Review staffing needs daily and make adjustments to meet business demands.
• Maintain accurate payroll using Workday, ensuring timely processing of hours worked, PTO, holidays, and payroll adjustments.
• Monitor labor costs and productivity to achieve departmental financial goals.

Financial Management

• Monitor departmental expenses and implement cost‑control initiatives.
• Manage beverage and operating costs through proper portion control, waste reduction, and inventory management.
• Conduct regular inventory and par‑level reviews to maintain product availability.
• Maintain accountability for purchase orders, invoice approvals, and expense documentation in accordance with company policies.
• Assist with budgeting, forecasting, and revenue‑generating initiatives.

Food & Beverage Operations

• Ensure all food and beverage outlets maintain exceptional service standards and compliance with company expectations.
• Collaborate with the Executive Chef and culinary leadership regarding menu updates, seasonal offerings, and operational improvements.
• Monitor beverage quality, wine inventory, liquor controls, and bar profitability.
• Ensure compliance with all food safety, sanitation, and alcohol service regulations.
• Maintain current ServSafe standards throughout all operations.
• Ensure all team members understand and comply with applicable alcohol laws and responsible beverage service practices.

Compliance & Safety

• Maintain compliance with OSHA regulations and all local, state, and federal health and safety requirements.
• Respond appropriately to emergencies using Safety Data Sheets (SDS) and company emergency procedures.
• Maintain Lost & Found procedures in accordance with hotel policies.
• Complete all required corporate training and ensure team comp