Food & Beverage Attendant — Fast-Paced Entertainment

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 17,000 - 24,000; Full time

Job summary

PENN Entertainment's Hollywood Casino at Kansas Speedway is hiring for an entry-level role focused on guest service, cash handling, and sales support. The position emphasizes reliability and teamwork in a fast-paced casino dining environment.

Starting wage is $15.00 per hour with benefits and opportunities for growth. Shifts may include nights, weekends, and holidays, with comprehensive training and a supportive team culture.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.

Responsibilities

• Anticipate customer needs and appropriately suggest products to maximize service and sales.
• Resolve service problems according to guidelines.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.
• Complete deposits at the end of each shift.
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.
• Ensure to go supplies and products are ordered and stocked as needed.
• Accurately deliver to go food items to customer verifying order with guest.
• Assist with running in-house food orders when possible
• Accurately take to go orders from guest. Confirming order details prior to sending to kitchen.
• Assist with Expo of to go orders when possible
• Safely and responsibly handle scalding hot products and equipment.
• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Performs other job related and compatible duties as assigned

Skills

Customer service

Communication skills

Cash handling

Flexible scheduling

Education

High school diploma or equivalent

Job description

PENN Entertainment's Hollywood Casino at Kansas Speedway is hiring for an entry-level role focused on guest service, cash handling, and sales support. The position emphasizes reliability and teamwork in a fast-paced casino dining environment.

Starting wage is $15.00 per hour with benefits and opportunities for growth. Shifts may include nights, weekends, and holidays, with comprehensive training and a supportive team culture.