Casino Cashier & Guest Experience Specialist

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Day‑one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino At Kansas Speedway is hiring a full‑time cashier to join our Kansas City casino team. You will provide friendly service, process cash transactions, enroll players into the Players Club, and support promotions.

Requirements include a high school diploma or equivalent, cash handling experience, ability to use computer software and office equipment, and the ability to read and communicate in English. Must be 21+. Excellent math and customer service skills are essential.

Qualifications

• High school diploma or equivalent.
• Prior cashiering experience and/or heavy money handling experience preferred.
• Able to promptly and accurately follow instructions.
• Must be able to operate computer/software programs, copy machines, printers/embossers, and other office equipment.
• Must be 21 years of age.

Responsibilities

• Provide friendly, fast, and helpful customer service to guests and team members.
• Process cash transactions for casino customers.
• Enroll patrons into Players Club and assist with promotions.
• Answer phone calls with proper etiquette.
• Balance cash drawers and ensure accurate guest information.

Skills

Cash handling

Customer service

Reading English

Math proficiency

Communication

Education

High school diploma or equivalent

Tools

POS systems

Office equipment

Job description

Hollywood Casino At Kansas Speedway is hiring a full‑time cashier to join our Kansas City casino team. You will provide friendly service, process cash transactions, enroll players into the Players Club, and support promotions.

Requirements include a high school diploma or equivalent, cash handling experience, ability to use computer software and office equipment, and the ability to read and communicate in English. Must be 21+. Excellent math and customer service skills are essential.