Food Attendant - Timbers

Four Winds Casinos; New Buffalo (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Food Attendant to provide exceptional dining service in a vibrant casino environment. This role emphasizes delivering prompt and courteous service while ensuring the dining area is clean and welcoming for guests. The ideal candidate will possess strong interpersonal skills and a commitment to guest satisfaction, thriving in a fast-paced setting. Join a team that values mutual respect and creates a fun atmosphere for all patrons, where your contributions will enhance the overall guest experience.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to read and interpret documents and respond to inquiries.

Responsibilities

• Deliver prompt and courteous service of food and beverages.
• Maintain cleanliness of dining areas and side stations.
• Process payments and adhere to cash control policies.

Skills

Interpersonal Skills

Communication Skills

Cash Handling

Customer Service

Education

High School Diploma or G.E.D.

Job description

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Job Details

Description

SUMMARY:

Responsible for providing dining service to all guests in an efficient, courteous and professional manner, displaying a high standard of guest services.

ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following

• Delivers prompt, efficient and courteous service of food and beverages to venue guests in accordance with venue standards.
• Performs necessary tasks to service guests, i.e., taking and filling all food and drink orders and assisting in maintaining guests dining area in a clean and neat manner.
• Receives payment from food and beverage guests in a prompt and courteous manner.
• Adheres to established cash control policies and procedures.
• Utilizes point-of-sale system, quotes accurate pricing, gives correct change, accounts for all cash, charge, and complimentary sales according to established procedures.
• Clears all tables, resetting them for new seating, ensuring tables are set in accordance with venue standards and guests achieving a pleasurable dining experience.
• Maintains cleanliness of all side stations, responsible for stocking dishes, silverware, paper supplies and any other required items.
• Answers any guest questions and refers them, if necessary, to appropriate management personnel.
• Monitors guest alcohol consumption and responds accordingly.
• Maintains professional grooming and appearance.
• Keeps sight lines neat and organized.
• Sweeps or mops as necessary.
• Serve ice water as necessary.
  
  

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
  
  

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High school or G.E.D preferred.

Special Qualifications

Strong interpersonal and communication skills required.

This position requires a Level 4 Gaming License.

Language Skills

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense reasoning to variety of situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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