Food and Beverage Training Coordinator

Treasure Island Resort & Casino; Minnesota; On-site; USD 42,000 - 60,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN seeks a Food & Beverage Training Coordinator to ensure consistent, compliant training across all F&B outlets. The role acts as a liaison with Human Resources to track certifications, maintain documentation, and uphold service and safety standards while supporting kitchen and office organization for efficiency and accuracy.

The position emphasizes guest service, regulatory training, and continuous improvement in training delivery and team development,

Qualifications

• Ability to complete required training certifications within the specified timelines.
• Experience in coordinating training, certifications, and onboarding in a hospitality setting.
• Familiarity with training systems, HR databases, and POS platforms.

Responsibilities

• Facilitate alcohol service and food safety certifications for staff.
• Coordinate and schedule F&B training and certification courses.
• Collaborate with HR to track training requirements and certification renewals.
• Maintain electronic training records in HR systems.
• Onboard new hires and ensure completion of training modules.
• Support audit prep and compliance checks related to training.
• Identify process inefficiencies and implement improvements.
• Create and maintain SOPs and training materials.
• Oversee office and kitchen organization for training docs.
• Coordinate cross-department communications for scheduling and documentation.

Skills

Detail oriented

Organized

Documentation

Communication

Training facilitation

Integrity

Tools

UKG

Agilysys

Excel

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

*Please note: a resume is required for this position*

SUMMARY:

The Food & Beverage Training Coordinator ensures all Food &Beverage team members receive consistent, compliant, and effective training in accordance with company policies and Divisional policies and standards. This position serves as a liaison between the Food & Beverage Department and Human Resources to track certifications, maintain documentation, and uphold service and safety standards. Additionally, the role supports kitchen and office organization to improve operational efficiency and record accuracy across all F&B outlets. Responsible for a high level of guest service as described in your department’s guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct and facilitate alcohol service certification for new and existing staff.
• Coordinate and schedule Food Safety Certification FOH and BOH.
• Collaborate with HR to track training requirements, renewal dates, and certification compliance for all F&B team members (e.g., TIPS, ServSafe).
• Maintain accurate and organized electronic training records and tracking in alignment with HR retention policies.
• Schedule and assist in onboarding new hires, ensuring completion of all required F&B departmental training modules.
• Support leadership with audit preparation, compliance checks, and performance tracking related to training.
• Identify inefficiencies in operational processes, and develop/implement process improvements to enhance productivity.
• Create, update and maintain Standard Operating Procedures (SOP’s)
• Oversee kitchen and F&B office organization, ensuring proper filing systems, labeling, and storage of operational documentation.
• Assist with creating and maintaining prep logs, recipe binders, safety binders, and training manuals.
• Implement standardized systems for kitchen labeling, inventory tracking, and communication boards.
• Help coordinate cross-departmental communication for scheduling, postings, and documentation flow.
• Serve as the point of contact between HR, Training, and F&B Management to ensure all records and procedures remain consistent.
• Promote a culture of accountability, professionalism, and continuous improvement in training and organization.
• Provide administrative support to leadership, including meeting minutes, filing, and distribution of training materials.
• Identify opportunities to improve training delivery, onboarding experience, and team development.

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• Ability to complete required food safety and responsible alcohol service training within first 90 days of employment, or possess current certifications.

Preferred:

• 2–4 years of experience in food and beverage operations, HR coordination, or hospitality roles.
• Familiarity with training systems, HR databases, and POS platforms (e.g., UKG and Agilysys).
• Knowledge of food safety, sanitation, and responsible alcohol service standards.

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Accurate documentation and record management
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent written, verbal and interpersonal communication skills
• Strong presentation and facilitation skills of engaging and regulatory-compliant training sessions
• Demonstrate a high level of integrity and discretion when handling sensitive information and making critical business decisions

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to help manage departmental budget and control labor and expenses
• Ability to manage projects in a timely and efficient manner
• Ability to independently complete multiple tasks in a professional manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice
• Ability to collaborate between multiple Departments and Divisions
• Ability to foster individual growth through constructive feedback and skill-building opportunities
• Ability to work flexible hours, including weekends or evenings for training sessions or events.

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Serve Safe Certification
• Agilysys Training
• Effectively Handling Harassment training
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and sit for long periods throughout the day
• Must have a good sense of balance and be able to bend and kneel
• Must be able to push, pull and grasp objects
• Must have the ability to independently lift up to 25 pounds infrequently
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• Occasionally overtime may be required
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.