FOOD AND BEVERAGE SUPERVISOR (60655)

Two Kings Casino; Kings Mountain (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading casino is seeking an F&B Supervisor to train and supervise team members, ensuring compliance with food and beverage standards. The ideal candidate will manage operations across multiple outlets, maintain quality and cleanliness standards, and foster guest satisfaction. Candidates should have at least 2 years of supervisory experience in the food and beverage industry and possess strong leadership skills.

Qualifications

• Minimum of 2 years’ experience as a supervisor or Lead Line Cook.
• Must possess excellent written and verbal communication skills.
• Able to train, develop and lead a team to success.

Responsibilities

• Supervise all food and beverage outlets during operation.
• Monitor and critique food quality and service standards.
• Handle guest comments and complaints to ensure satisfaction.

Skills

Leadership

Communication

Detail-oriented

Multitasking

Basic math skills

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Catawba Two Kings Casino - Kings Mountain, NC

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Any

Description

Description
The F&B Supervisor is to ensure proper training and supervision of all F&B team members at the direction of F&B Manager and Assistant Manager, to deliver prompt, courteous service in a manner that complies with Two Kings Casino Food and Beverage standards and company policies and procedures in all areas of operations related to guest service experience for all Outlets
(includes full Casino Service Bars, Lobby Bar, Snack Bar, Restaurant, and EDR).

Responsibilities:
• Supervision of all outlets during operation
• Assist in overall supervision of the department as outlined in Supervisor’s job description
• Assist with Attendance, check Team Member’s punctuality and document call off and tardiness
• Assist with deliveries, placing truck orders, checking in trucks
• Assist in completing inventory process and ordering necessary items, spot check pars levels
• Assist with inventory and ordering daily supplies
• Supervise food prep work while maintaining food quality, presentation, and sanitation standards
• To monitor and critique the quality and consistency of the food product.
• Examine food preparation and beverage presentation to ensure quality standards are met.
• Monitor food and liquor par levels / requisitions
• Ensure that pre-shift meeting conducted with F&B Team Members daily for all shifts
• Train and ensure that F&B Team Members follow designated service scenarios
• Train, coach, and counsel and effectively communicate with all F&B Outlets Team Members
• Assist in Outlets as necessary
• Bring innovation and creative ideas and be able to plan ahead
• Maintain cleanliness and health code standards
• Handle guest comments and complaints and ensure guest satisfaction.
• Completed required POS audits and assist F&B Team Members with bank or transactions needs
• Stay and rove casino the floor and outlets, communicate with guests and receive feedback. • Monitor Team Members performance and assist as needed
• Maintain condition of Bars, EDR, Venues, etc.
• Monitor food waste
• Administrative responsibilities such as payroll, scheduling, ordering, daily recaps, etc.
• Monitor labor and payroll costs, granting early outs
• Check bar controls shot glass use, red lining, bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws
• Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Restaurant, Room Service, Bar, Mini Bar). Proper scheduling according to business demands, etc.
• Assist manager and Assistant Manager in:
• Scheduling
• Completing weekly payroll
• Participate in interviewing new employees.
• Cost control
• Prepare maintenance requests and follow-up
• Complete other assigned duties
• Ideal candidate, prefer a minimum of at least 1 year of supervisory experience in a hotel, restaurant, and high school diploma or equivalent required
• Individual must be able to work in fast-paced environment and multitask
• Proven effective leader and ability to delegate
• Able to train, develop and lead a team to success
• Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports
• Must possess excellent written and verbal communication skills as well as organizational skills
• Flexible schedule to include weekends, holidays, available to work all shifts (day, swing, & night shift) • Performs other duties assigned

Work Location:
• One location
Work Remotely: No

Qualifications

Qualifications
• Ability to effectively communicate with others in a leadership capacity.
• Minimum of 2 years’ experience, as a supervisor or Lead Line Cook.
• Must be able to obtain a Gaming License
• Must be 21 years or older
• Ability to work in a fast-paced environment.
• Attentive and detailed oriented.
• Basic math skills: ability to understand, calculate and follow recipe measurements and proportions.

Physical Requirements
• Manual dexterity sufficient to chop, mix, blend, whip etc. a variety of foods and liquids. • Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs.
• Standing and walking for entire length of shift.
• Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting.
• Pushing and pulling occasionally, to move equipment, mops, and brooms.