Food and Beverage Supervisor

Martin Resorts, Inc.; Atlanta (GA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Martin Resorts, Inc. seeks a Food and Beverage Supervisor to oversee daily service in the F&B Department, train and coach staff, and monitor labor costs. You will lead shifts, coordinate with outlets, and ensure guest satisfaction while upholding brand standards.

The ideal candidate has strong communication, staff leadership, and safety compliance skills, with the ability to manage multiple tasks under pressure and maintain service quality.

Qualifications

• Experience in food and beverage supervision.
• Strong leadership and training capabilities.
• Excellent guest service and communication skills.

Responsibilities

• Supervise daily operations and shift activities to ensure efficient service.
• Coordinate with F&B outlets and other departments to resolve guest concerns.
• Lead pre-shift meetings and provide on-the-job training and feedback.
• Monitor labor productivity and staffing to control payroll costs.
• Ensure quality, accuracy, and timeliness of service and guest check settlement.

Skills

F&B operations

Staff leadership

Guest service

Communication

Job description

The Food and Beverage Supervisor is responsible for overseeing the service in the Food & Beverage Department. This position is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

Essential Functions

• Supervise daily operations and shift activities to ensure efficient service and exceptional guest satisfaction.
• Communicate effectively with F&B outlets and other departments to coordinate service and resolve guest concerns or special requests.
• Lead pre-shift meetings and provide on-the-job training, guidance, and feedback to team members.
• Monitor employee performance, staffing levels, and labor productivity; make adjustments to maintain efficiency and control payroll costs.
• Ensure food and beverage quality, accuracy, and timeliness of service, including proper guest check settlement and table maintenance.
• Enforce adherence to company policies, safety protocols, and standard operating procedures.
• Promote teamwork, reliability, and continuous improvement while supporting department managers with operational and service goals.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, brand guidelines, and safety and security procedures.
• Perform all additional duties as assigned by management.

Skills and Abilities

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Adhere to all safety protocols, including proper use of PPE, equipment handling, and compliance with required licenses or certifications.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.
• Maintain a current permit or food safety certification as required by the local government.

Physical Requirements & Working Conditions:

The minimum physical requirements for this position include but are not limited to:

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying withthe California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.