Food and Beverage Operations Supervisor

Highgate Hotels L.P.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Highgate Hotels L.P. is seeking a Food and Beverage Operations Supervisor at TradeWinds Island Resort in New York. This role involves supervising daily operations, managing staffing levels, and ensuring compliance with all food and beverage policies.

The ideal candidate should have 1-3 years of kitchen management experience and communicate effectively. Responsibilities include managing inventory, assisting staff, and ensuring high guest satisfaction.

Qualifications

• 1-3 years of kitchen management experience required.
• Working knowledge of food safety and sanitation standards.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Supervises daily F&B shift operations and compliance.
• Manages inventory to ensure necessary ingredients are stocked.
• Coordinates cleaning programs in all F&B areas.

Skills

Communication

Problem-solving

Organizational skills

Food safety knowledge

Multi-tasking

Education

High school diploma or equivalent

Job description

Compensation Type

Yearly

Overview

Follow your passion all the way to paradise at TradeWinds Island Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top‑Ranked US Beach.

We are currently seeking a Food and Beverage Operations Supervisor for our outlets at TradeWinds Island Resort. This person acts as the Manager on Duty when the manager is absent. To be successful in this role you’ll manage day‑to‑day operations, which includes verifying that the quality, standards and meeting the expectations of the guests daily, maintaining the operating budget, and verifying that standards and legal obligations are followed. Additional responsibilities include developing specific goals and plans to prioritize, organize, and accomplish work, with specific focus on daily checklists, guest comment card review and compliance.

The F&B Operations Supervisor will also assist the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Responsibilities

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards, and procedures.
• Supports and supervises an effective monthly self‑inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Understands employee positions well enough to perform duties in employees' absence.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Check staffing levels and ensure all employees are in uniform and on time.
• Monitor the staff and ensure all guests are being cared for during their visit.
• Managing inventory so that all necessary ingredients are stocked for service.
• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
• Support the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Qualifications

• High school diploma or equivalent
• 1-3 years of kitchen management experience
• Working knowledge of food safety and sanitation standards
• Able to multi‑task and work in a fast‑paced environment
• Excellent communication, problem‑solving, and organizational skills
• Able to work flexible hours, including evenings, weekends, and all holidays