Food and Beverage Operations Manager

Hyatt Hotels; Princeton (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading hospitality company is looking for a Food and Beverage Manager to oversee all aspects of F&B operations in Princeton, NJ. This role includes ensuring service quality, training staff, and managing budgets while maintaining high standards and profitability. Ideal candidates will bring prior management experience from an upscale hotel environment.

Qualifications

• Minimum 2 years of F&B management experience in an upscale hotel.
• Willingness to obtain a safe food handling certificate.
• Knowledge of F&B preparation, health regulations, and liquor laws.

Responsibilities

• Ensure associates are attentive and courteous to guests.
• Oversee daily outlet operations and be visible on the floor.
• Conduct staff performance reviews and provide training.

Skills

Communication

Leadership

Problem Solving

Education

Relevant college degree

Job description

Compensation: Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. The company is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio exceeds $20B in asset value and generates over $5B in revenues. The company provides guidance throughout the hospitality property cycle, from planning and development to recapitalization or disposition. It develops bespoke hotel brands and utilizes industry-leading revenue management tools to maximize performance and asset value. With a team of experienced hotel management leaders, Highgate is a trusted partner for top ownership groups and hotel brands. The corporate offices are located in London, New York, Dallas, and Seattle.

Location

Graduate Princeton - Princeton, NJ

Overview

The Food and Beverage Manager oversees all aspects of F&B operations, ensuring profitability, high-quality products, and service levels. The role involves marketing ideas to promote business, reduce staff turnover, and maintain revenue and payroll budgets while achieving productivity and quality standards. The manager is expected to be energetic, a trainer, and a mentor, inspiring team excellence.

Responsibilities

1. Ensure associates are attentive, friendly, helpful, and courteous to guests and staff.
2. Oversee daily outlet operations and be visible on the floor during meals.
3. Supervise outlet staff and respond promptly to guest complaints.
4. Coordinate with other F&B managers and senior leaders, keeping them informed of issues.
5. Report problems and issues to supervisors promptly.
6. Monitor loss prevention measures in the outlet.
7. Prepare and submit reports such as wage progress, payroll, revenue, schedules, and action plans.
8. Maintain service quality and assist in menu planning and compliance with regulations.
9. Manage inventory controls for alcohol, food, and supplies.
10. Conduct staff performance reviews and ensure training on SOPs and technical tasks.
11. Participate in departmental and hotel-wide training sessions.
12. Interview candidates and ensure proper hiring procedures.
13. Handle tip reporting and oversee private events and in-room dining services.
14. Hold staff accountable, recognize performance, and coach as needed.
15. Perform additional duties as assigned by senior leadership.

Qualifications

1. Minimum 2 years of F&B management experience, preferably in an upscale hotel.
2. Possession or willingness to obtain a safe food handling certificate.
3. At least 2 years of progressive hotel or related experience, or a relevant college degree.
4. Knowledge of F&B preparation, health regulations, and liquor laws.
5. Ability to work long hours, stand for extended periods, and adapt schedules as needed.
6. Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.