Food and Beverage Operations Coordinator

Rapport Guest Services; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services in Atlanta, GA is seeking a Food and Beverage Operations Coordinator to act as the operational liaison between Meetings & Events and Catering. You will coordinate catering-only requests, confirm menus, guest counts, and logistics to ensure seamless events.

This role requires hospitality experience, strong organizational and communication skills, and proficiency with Microsoft Office and event management software.

Qualifications

• Experience in hospitality, catering, banquet operations, conference services, or event management.
• Excellent organizational and time-management skills.
• Strong communication and customer service abilities.

Responsibilities

• Enter and manage all catering-only requests (non-conference center requests) that do not require an assigned Event Coordinator.
• Consult with clients as needed to clarify menu selections, service styles, guest counts, dietary restrictions, room locations, and event logistics.
• Ensure catering orders are entered accurately and within established service timelines.
• Modify catering requests as changes arise and communicate updates to the Catering Operations team.
• Review Banquet Event Orders (BEOs) for completeness, accuracy, and operational readiness.
• Verify menus, quantities, timing, room assignments, service styles, and special requests prior to releasing events to Catering.

Skills

Hospitality experience

Organizational skills

Communication skills

Multitasking ability

Customer service

Tools

Microsoft Office

Event management software

Job description

Rapport

Position Title: Food and Beverage Operations Coordinator Pay 11 Salary: $60,000-$75,000

Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

Food & Beverage Operations Coordinator serves as the operational liaison between the Meetings & Events and Catering departments, ensuring food and beverage events are accurately coordinated, documented, communicated, and executed. This role supports the successful planning and delivery of catering services by managing catering-only requests, coordinating operational logistics, validating event documentation, and facilitating communication between departments.

• Enter and manage all catering-only requests (non-conference center requests) that do not require an assigned Event Coordinator.
• Consult with clients as needed to clarify menu selections, service styles, guest counts, dietary restrictions, room locations, and event logistics.
• Ensure catering orders are entered accurately and within established service timelines.
• Modify catering requests as changes arise and communicate updates to the Catering Operations team.
• Review Banquet Event Orders (BEOs) for completeness, accuracy, and operational readiness.
• Verify menus, quantities, timing, room assignments, service styles, and special requests prior to releasing events to Catering.

Preferred Qualifications

• Experience in hospitality, catering, banquet operations, conference services, or event management.
• Excellent organizational and time-management skills.
• Strong communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and event management software.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Rapport maintains a drug-free workplace.

Associates In Rapport Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf