Food and Beverage Manager

Tetherow Resort; Bend (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance eligibility

401(k) plan with Company match

Paid time off

Discounts at restaurants & Golf Shop

$5 Employee meals

Employee referral bonuses

Beautiful Central Oregon setting

Job summary

A premier resort in Bend, Oregon is looking for a skilled F&B Outlets Manager to oversee fine dining operations. This role involves managing the Food & Beverage teams, ensuring customer satisfaction, and handling financial performance. Candidates should have substantial experience in food and beverage management, strong leadership skills, and a detail-oriented approach. The company offers competitive benefits such as medical insurance, a 401(k) plan, and dining discounts. Join a beautiful setting and enhance the guest experience.

Qualifications

• Multi-year progressively responsible experience in managing food and beverage operations.
• Strong leadership and relationship-building skills.
• Ability to handle sensitive situations and documentation.
• Strong math and algebraic skills with percentages.
• Strong computer skills and literacy; ability to use a moderately complex system.

Responsibilities

• Sets expectations for food and beverage teams.
• Reviews financial reports to assess performance against budget.
• Develops and implements training programs.
• Establishes goals to guide operations and performance.
• Monitors sales to ensure revenue goals are met or exceeded.
• Ensures cash and liquor control policies are in place.
• Reviews customer satisfaction in F&B.
• Schedules and supervises F&B team members.
• Identifies opportunities to increase profits and drive change.
• Develops and implements training programs.
• Ensures regular communication with the team.
• Coaches and supports F&B staff on wages, costs and expenses.
• Ensures compliance with laws and health standards; communicates updates.
• Manages deadlines, priorities, and changing business needs.
• Partners with functional leaders to maintain strong relationships across the resort.
• Keeps abreast of industry trends affecting F&B offerings and profitability.
• Provides guidance and feedback to reports via performance reviews.

Skills

Food and Beverage management

Leadership skills

Strong communication

Organizational skills

Customer service

Education

Applicable bachelor's degree preferred

Current OLCC permit and Food Handlers permit

Tools

Computer systems

Job description

Tetherow Resort has an immediate opening for a F&B Outlets Manager, with a focus on fine dining.

Why Tetherow?

At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun!

Must have Food and Beverage management experience with a focus on fine dining.

Primary Position Responsibilities:

• Sets expectations, and hold Food & Beverage teams accountable
• Reviews financial reports and statements to determine how Food & Beverage is performing against budget and forecast;
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy
• Establishes challenging, realistic, and obtainable goals to guide operations and performance
• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded
• Ensures cash control and liquor control policies are in place
• Regularly reviews and evaluates the degree of customer satisfaction in F&B
• Facilitates the adequate scheduling and supervision of all Food & Beverage team members
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
• Develops and implements training programs
• Ensures that regular, on-going communication occurs
• Coaches and supports Food & Beverage team to effectively manage wages and staffing, food & beverage cost, and controllable expenses
• Ensures compliance with all applicable local, county, state and federal laws and health standards, and health and safety materials are updated and appropriately communicated
• Manages multiple deadlines, priorities and interruptions, adapting quickly and effectively to changing business needs
• Effectively partners with all functional leaders, and their teams, ensuring strong communication and relationships across the resort
• Remains abreast of industry trends and changes that may affect or enhance the offerings and/or profitability of Food & Beverage
• Provides regular guidance and direction to F&B team members, leading employees to meet expectations for productivity, quality and goal accomplishment
• Provides constructive feedback to direct reports on a consistent basis via one-to-one meetings, performance reviews, employee recognition, and as necessary, corrective action
• Manages the career progression, learning and development of finance/direct report team members; manages retention effortsUnderstands your role in, and contributes to the achievement of specified team, department and resort-wide goals

Knowledge, Skills, Abilities & Experience:

• Applicable bachelor’s degree preferred, or equivalent experience
• Multi-year progressively responsible experience in successfully managing food and beverage operations, including foods, beverages, supervision/management, service techniques, and guest interactions; Hospitality/ Resort food and beverage experience strongly preferred
• Prior culinary experience is preferred but not required
• Considerable skill in math and algebraic equations using percentages
• Strong computer skills and literacy; ability to access and accurately input information using a moderately complex computer system
• Current OLCC permit and Food Handlers permit
• Strong leadership and relationship-building skills to work effectively with cross-functional teams
• Unparalled flexibility; stellar organizational skills, detail orientation and follow-through
• Exemplary communication and listening skills; excellent interpersonal abilities
• Proven ability to handle sensitive situations and documentation; high ethical standards
• Strategic, analytical and solid business acumen
• Stellar organizational skills, detail orientation, execution and follow-through
• Proven ability to work well under time constraints, manage stressful situations during busy periods, and resolve problems effectively
• Professional appearance and pleasant demeanor
• Self-starter with demonstrated ability to work well independently, and in a task-oriented, team environment
• Ability to flex schedule as needed to support business needs (the F&B Director is expected to be at the resort during peak business times, special events, etc.)

Benefits & Extra Perks!

• Medical, Dental and Vision insurance eligibility
• 401(k) plan with Company match
• Paid time off
• Discounts at Tetherow restaurants & Golf Shop
• $5 Employee breakfast & lunch meals from The Row
• Employee referral bonuses
• Work in one of the most beautiful settings in Central Oregon!