Food and Beverage Director

KOGER LLC; Richmond (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

Employee discounts

401K with company match

Job summary

Shamin Hotels in Richmond, VA is seeking a Food and Beverage Director to lead all F&B operations, drive guest satisfaction, and ensure profitability while upholding quality and safety standards.

You will manage staff, develop menus with chefs, control budgets, coordinate events, and work with marketing to grow revenue across our hospitality portfolio.

Qualifications

• Oversee all F&B operations with focus on guest satisfaction.
• Leadership experience in hospitality management and staff development.
• Knowledge of quality standards, health, safety and compliance.

Responsibilities

• Develop and implement strategies to optimize F&B operations and profitability.
• Oversee restaurants, bars, catering, and room service for consistent quality.
• Prepare and manage budgets; monitor expenses; identify cost-saving opportunities.
• Analyze P&L; implement revenue improvement plans.
• Recruit, train and supervise F&B managers and staff.
• Foster a positive work environment and coach for improvement.
• Ensure excellent guest service and address feedback promptly.
• Collaborate with chefs to develop menus aligned with trends.
• Oversee catering and events with operations team.
• Ensure compliance with health, safety and liquor regulations.

Skills

Strategic thinking

Multitasking

Attention to detail

Problem solving

Education

2 Year Degree

Job description

Food and Beverage Director

Job Details: Level: Senior, Job Location: Richmond, VA 23235, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $70,000.00 - $80,000.00 Salary/year, Travel Percentage: Negligible, Job Shift: Any, Job Category: Hospitality - Hotel,

Organizational Structure

• Department: Food and Beverage
• Reports To: General Manager
• Supervision: Food and Beverage Associates
• Pay Structure: Paid Bi-weekly

Position Overview

The Food and Beverage (F&B) Director is responsible for overseeing all food and beverage operations in the organization, ensuring exceptional guest experiences, profitability, and compliance with quality standards. This leadership role involves managing staff, developing strategies to enhance revenue, and maintaining high standards of service, food quality, and operational efficiency.

Key Responsibilities

Strategic Planning and Operations

• Develop and implement strategies to optimize food and beverage operations and profitability.
• Oversee all F&B outlets, including restaurants, bars, catering, and room service, ensuring consistent quality and service.

Financial Management

• Prepare and manage budgets, monitor expenses, and identify cost‑saving opportunities.
• Analyze financial reports, including profit and loss statements, and develop plans to improve revenue and control costs.

Staff Management and Leadership

• Recruit, train, and supervise F&B managers and staff.
• Foster a positive work environment and motivate the team to achieve operational goals.
• Conduct regular performance evaluations and provide coaching for continuous improvement.

Guest Experience

• Ensure excellent customer service and address guest feedback promptly.
• Develop and maintain relationships with guests to understand their preferences and enhance their experience.

Menu Development and Quality Control

• Collaborate with chefs and bartenders to create innovative menus that meet guest expectations and align with market trends.
• Ensure adherence to quality standards, food safety, and hygiene regulations.

Event Management

• Oversee catering and banquet operations, working closely with the events team to ensure flawless execution.
• Assist in planning and coordinating special events, promotions, and seasonal activities.

Compliance and Safety

• Ensure compliance with health, safety, and liquor licensing regulations.
• Regularly inspect F&B areas to ensure cleanliness, organization, and operational efficiency.

Marketing and Sales Collaboration

• Work with the marketing and sales teams to create promotional campaigns and packages to increase F&B sales.
• Develop strategies to attract and retain customers, including loyalty programs and special offers.

Key Competencies

• Ability to multitask and prioritize in a fast‑paced environment.
• Attention to detail and commitment to delivering high‑quality service.
• Problem‑solving and decision‑making skills.
• Strategic thinking with a focus on achieving organizational goals.

Physical Requirements

• Ability to stand and move for extended periods.
• Ability to lift and carry items weighing up to 25-50 pounds as needed.

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Join Our Team and Passionately Serve Our Guests

At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family‑owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! For years, we've been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If you're looking for a company where you can build a career, not just a job, Shamin Hotels is the place for you!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full‑time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front‑line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.