Food & Beverage Manager

The Landing Hotel at Hampton Marina; Hampton (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

Shamin Perk discounts on tickets, cars

Footwear discounts

401K with company match

Employee discounts at branded hotels

Job summary

Shamin Hotels is seeking a Food and Beverage Manager to supervise restaurant, bar and banquet services, ensuring guest satisfaction and service standards in a fast-paced setting. You will help schedule, train, and manage inventory while enforcing health and safety policies to support a seamless guest experience.

The role requires strong communication, leadership, and problem-solving abilities, with experience in POS systems and hospitality operations.

Qualifications

• High school diploma or equivalent; associate or bachelor in hospitality preferred.
• 1–3 years in food and beverage with at least 1 year in a supervisory role.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to multitask in a fast-paced environment.
• Knowledge of food safety and sanitation regulations; POS systems proficiency.

Responsibilities

• Oversee daily operations of restaurant, bar, and banquet services to ensure quality.
• Train, coach and support team in service standards and procedures.
• Assist with scheduling and labor management to ensure staffing levels.
• Monitor guest satisfaction and address complaints promptly and professionally.
• Maintain cleanliness, organization and health compliance.
• Oversee cash handling and POS accuracy.
• Support promotions, events and seasonal menus with culinary/marketing teams.
• Monitor inventory and assist with ordering to manage costs.
• Participate in daily briefings and communicate to the team.
• Assist onboarding and training of new hires.

Skills

Communication

Interpersonal skills

Problem solving

Multitasking

Guest service

Team leadership

Education

Associate or Bachelor in Hospitality

Tools

POS systems

Microsoft Excel

Microsoft Word/Outlook

Job description

Job Title: Food and Beverage ManagerDepartment: Food & BeverageReports To: Food and Beverage Manager / General ManagerFLSA Status: Non-Exempt / Exempt (depending on company policy)Position Summary:The Food and Beverage Supervisor is responsible for overseeing daily operations of the restaurant, bar, and/or banquet services, ensuring guest satisfaction, maintaining service standards, and supporting the food and beverage team. This role assists in scheduling, training, inventory management, and enforcing company policies and procedures.Essential Duties and Responsibilities:Supervise daily operations of the food and beverage outlets, ensuring efficient and high-quality service.Train, coach, and support team members in service standards and company procedures.Assist with scheduling and labor management to ensure appropriate staffing levels.Monitor guest satisfaction and respond to complaints or service issues promptly and professionally.Maintain cleanliness, organization, and compliance with health and safety standards.Oversee cash handling and point-of-sale operations to ensure accuracy and accountability.Support the implementation of promotions, events, and seasonal menus in coordination with culinary and marketing teams.Monitor inventory levels and assist with ordering supplies and managing costs.Participate in daily briefings and relay information to the team effectively.Assist with onboarding and training of new hires.Qualifications:High school diploma or equivalent required; associate’s or bachelor’s degree in hospitality or related field preferred.1-3 years of experience in food and beverage, with at least 1 year in a supervisory or leadership role.Strong communication and interpersonal skills.Excellent problem-solving and decision-making abilities.Ability to multitask and work in a fast-paced environment.Knowledge of food safety and sanitation regulations.Proficiency in POS systems and basic computer skills (Excel, Word, Outlook).Physical Requirements:Ability to stand and walk for long periods.Lift and carry up to 25–50 pounds.Work flexible hours, including nights, weekends, and holidays as needed.Top Requirements:Team Up: Be Golden, Collaborate and Help Others Succeed.Own It: Be a role model, Embrace Responsibility and Keep Learning.Passionately Serve: Be Positive, Care Deeply and Create Memories.Who are we looking for?Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!Join Our Team and Passionately Serve Our Guests!At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! For years, we've been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If you're looking for a company where you can build a career, not just a job, Shamin Hotels is the place for you!Why Should You Work for Shamin Hotels?Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!About Us:In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/Do you know someone who might be interested in working at Shamin Hotels? Receive cash rewards for your referral! See your general manager for details!Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.