FOH Team Member

Landed; Wake Forest (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay plus tips

Growth opportunities

Flexible schedules

Holidays off

Paid time off

Employee meals

Job summary

Alpaca Chicken is hiring Front of House Team Members to welcome guests, answer questions, and support high-quality service in a fast-paced setting.

Responsibilities include welcoming customers, portion control, cash handling, and maintaining a clean dining area. Join a team that values family, integrity, respect, gratitude, and quality.

Qualifications

• Customer service oriented and friendly.
• Capable of greeting customers and answering questions.
• Able to work in a fast-paced environment and maintain standards.
• Flexible schedules and reliable attendance.

Responsibilities

• Customer facing: greet customers with enthusiasm and answer menu questions.
• Food service: ensure proper portions and availability, serve to standards.
• Checkout: assist at the register, collect payment, bag food, process cards.
• Cleaning: keep dining area clean and organized, bussing tables.
• Opening/closing and side duties, including stocking as needed.

Skills

Customer service

Cash handling

Teamwork

Positive attitude

Tools

POS system

Job description

We are looking for enthusiastic and friendly individuals that are customer service oriented and can provide a welcoming attitude to our customers. As a team oriented company, we seek individuals that must be able to provide exceptional customer service, and display a positive attitude when interacting with our customers to make their visit to Alpaca a great experience.

Working at Alpaca, you’ll get benefits including:

• Competitive Pay (please note: the listed pay rate includes base hourly wage + tips)
• Opportunities For Growth
• Flexible Schedules
• Holidays Off
• Paid Time Off
• Employee Meals

Our mission is to exceed each guests' expectations through genuine service and food quality.

The Values We Live By:

• Family: We are a group of people who support, trust in, and care for one another.
• Integrity: We are honest and have strong moral principles.
• Respect: We care for the feelings, wishes, rights, and traditions of others.
• Gratitude: We are thankful; we appreciate the opportunity to serve our community.
• Quality: We maintain a high degree of excellence in all that we do.

The FOH Team Member role varies day to day. You may be responsible for any of the following duties on any certain day.

Duties: (full list of mixed duties)

• Customer Facing
  • Have full knowledge of the menu
  • Greet customers with enthusiasm and answer any customer questions about the menu.
• Food Service
  • Learning proper portions
  • Ensure that all product is available at all times and being served up to standards
• Checkout
  • Assist in the checkout process, collect payment and bag food.
  • Maintain an accurate cash register and run credit cards.
• Cleaning
  • Maintaining a clean and organized dining area
  • Touching on tables and bussing, and interacting with guests
• Additional
  • Opening, closing and side duties that may include but not limited to cleaning and stocking.

About Alpaca Chicken:

As a veteran, minority, and family-owned restaurant since 2007, our values lead the way. Quality, respect, and gratitude go into every plate we serve. And our integrity shows in our transparent approach to all-natural ingredients, free of added hormones or FDA allergens. We make protein and flavor-rich dishes for a happy, healthy life.

From our Pollo a la Brasa, marinated and slow-cooked over wood charcoal, to our premium sides, we say "Don't worry. Eat happy!" because our healthy, hearty meals are an affordable, quick, and guilt-free choice for your family.

Join us and see why our Peruvian specialty has been called "the best chicken in town."

Vamos a comer!