FOH Team Member

The Press Club Grill; Knightdale (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Growth Opportunities

Flexible Schedules

Holidays Off

Paid Time Off

Employee Meals

Job summary

Alpaca Chicken is seeking enthusiastic front-of-house team members to provide exceptional service in a welcoming dining experience. You will greet guests, learn the menu, and assist with seating and order coordination.

The role involves various duties from food service to checkout, with opportunities for growth, flexible schedules, and employee meals. Join our mission to exceed guest expectations with quality food and service. Vamos a comer!

Qualifications

• Customer-focused and friendly with a welcoming attitude.
• Team-oriented and capable of working in a fast-paced environment.
• Able to learn menu items and answer customer questions accurately.

Responsibilities

• Greet customers with enthusiasm and answer menu questions.
• Assist in food service, portion control, and ensuring quality standards.
• Help with checkout, process payments, and bagged orders.

Skills

Customer Service

Friendly Attitude

Team Player

Multitasking

Job description

We are looking for enthusiastic and friendly individuals that are customer service oriented and can provide a welcoming attitude to our customers. As a team oriented company, we seek individuals that must be able to provide exceptional customer service, and display a positive attitude when interacting with our customers to make their visit to Alpaca a great experience.

Working at Alpaca, you’ll get benefits including:

• Competitive Pay (please note: the listed pay rate includes base hourly wage + tips)
• Opportunities For Growth
• Flexible Schedules
• Holidays Off
• Paid Time Off
• Employee Meals

Our mission is to exceed each guests’ expectations through genuine service and food quality.

The Values We Live By:

• Family: We are a group of people who support, trust in, and care for one another.
• Integrity: We are honest and have strong moral principles.
• Respect: We care for the feelings, wishes, rights, and traditions of others.
• Gratitude: We are thankful; we appreciate the opportunity to serve our community.
• Quality: We maintain a high degree of excellence in all that we do.

The FOH Team Member role varies day to day. You may be responsible for any of the following duties on any certain day.

Duties: (full list of mixed duties)

• Customer Facing
  • Have full knowledge of the menu
  • Greet customers with enthusiasm and answer any customer questions about the menu.
• Food Service
  • Learning proper portions
  • Ensure that all product is available at all times and being served up to standards
• Checkout
  • Assist in the checkout process, collect payment and bag food.
  • Maintain an accurate cash register and run credit cards.
• Cleaning
  • Maintaining a clean and organized dining area
  • Touching on tables and bussing, and interacting with guests
• Additional
  • Opening, closing and side duties that may include but not limited to cleaning and stocking.

About Alpaca Chicken:

As a veteran, minority, and family-owned restaurant since 2007, our values lead the way. Quality, respect, and gratitude go into every plate we serve. And our integrity shows in our transparent approach to all-natural ingredients, free of added hormones or FDA allergens. We make protein and flavor-rich dishes for a happy, healthy life.

From our Pollo a la Brasa, marinated and slow-cooked over wood charcoal, to our premium sides, we say “Don’t worry. Eat happy!” because our healthy, hearty meals are an affordable, quick, and guilt-free choice for your family.

Join us and see why our Peruvian specialty has been called “the best chicken in town.”

Vamos a comer!