FOH Team Member

Ladybird Taco; Charlotte (NC); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Positive team environment

Free Ladybird Taco gear

Paid time off after 1 year

Healthy shift meals

Job summary

Ladybird Taco in Charlotte, NC is seeking a Front of House Team Member to greet guests, take accurate orders, craft drinks, and deliver meals with warmth and hospitality.

You will report to the General Manager and Assistant General Manager, with cross-training across positions to grow your skills and support a friendly, efficient shop.

Qualifications

• Friendly, humble, and hungry to learn.
• Team player with a positive attitude.
• Able to adapt and quickly learn new systems.
• Strong communicator and collaborator.

Responsibilities

• Care for every guest and teammate in your shop.
• Greet guests with warmth and guide their experience.
• Operate the POS with accuracy and efficiency.
• Run food and drinks while delivering courageous hospitality.
• Keep the front line, lobby, patio, and bathrooms clean and stocked.
• Maintain deep knowledge of the menu, including ingredients and dietary details.
• Follow all food safety and handling standards.
• Open, maintain, and close the front of house area.

Skills

Customer service

Communication

Team player

Adaptable

Reliable

Food handler permit

Job description

Benefits

• Free uniforms
• Paid time off
• Training & development
• Wellness resources
• Flexible schedule
• Free food & snacks

Earn up to $18/hour!

About Ladybird Taco

At Ladybird Taco, we serve tacos, coffee, and connection. Our mission is simple — to enable life-giving community through courageous hospitality in our neighborhoods. Every day, our team shows genuine care for guests and each other while serving the best breakfast and lunch tacos around.

If you love people, enjoy working on a team, and want to grow personally and professionally — you’ll fit right in.

Position Overview

As a Front of House Team Member, you’re the face of Ladybird Taco. You’ll craft genuine, personal experiences for every guest — greeting them warmly, taking accurate orders, preparing drinks, and delivering delicious food with heart.

You’ll report to the General Manager and Assistant General Manager and be empowered to make decisions that enhance each guest’s experience. We encourage a “no job too small” mindset — whether it’s running food, restocking, or keeping the space spotless. Every role matters here.

You’ll also be cross-trained across positions to grow your skills and keep the shop running smoothly.

What You’ll Do

• Care for every guest and teammate in your shop
• Greet guests with warmth and guide their experience
• Operate the POS with accuracy and efficiency
• Run food and drinks while delivering courageous hospitality
• Keep the front line, lobby, patio, and bathrooms clean and stocked
• Maintain deep knowledge of the menu, including ingredients and dietary details
• Follow all food safety and handling standards
• Help open, maintain, and close the front of house area

Who You Are

• Friendly, humble, and hungry to learn
• A team player with a positive attitude
• Adaptable and quick to learn new systems
• Strong communicator and collaborator\
• Reliable and accountable in upholding high standards
• Previous restaurant or customer service experience is great — but not required
• Able to obtain a food handler’s permit

Perks & Benefits

Growth & Purpose

• Intentional leadership development
• Clear career paths and advancement opportunities

Health & Wellness

• Paid time off after 1 year (32+ hrs/week)
• Healthy, delicious shift meals ($18 value!)
• Three free counseling sessions per year
• Healthcare offering coming in 2026

Perks

• Competitive wages
• Fun, friendly, and positive team environment
• Free Ladybird Taco gear

Physical Requirements

• Stand for extended periods and lift up to 25 lbs
• Operate computers, tablets, and kitchen utensils
• Read and follow instructions accuratel
• Work safely with cleaning chemicals

Equal Opportunity

Ladybird Taco is an equal opportunity employer. We welcome everyone — regardless of gender, race, religion, age, disability, or background — to bring their full selves to our team.

Ready to join a team that serves tacos and community? Apply today.