FOH Supervisor - Winter Season

Alterra Mountain Company; Denver, Winter Park (CO, CO); On-site; CAD 35,000 - 50,000; Full time

Benefits offered by this job

Free season pass

Discounted tickets for friends &Family

Medical, dental, vision, life, paid p=

401(k) with 100% company match up to 4

Mental health resources

Discounts on food & beverage and gear

Onsite employee childcare (based on av

Discounted equipment rentals & pro-dea

Job summary

Winter Park Resort, operated by Alterra Mountain Company, seeks a Supervisor Restaurant to lead daily dining operations and inspire a high-performing team. You will oversee front- and back-of-house staff, ensure service excellence, maintain health codes, and support scheduling and coaching.

This is a fast-paced, guest-focused role in a resort environment. Eligibility includes Colorado server certifications, a strong hospitality background, and a commitment to safety and outstanding guest

Qualifications

• Colorado-approved Alcohol Server Training certificate required or obtained within 30 days of hire.
• ServeSafe, Food Manager, and AllerTrain certifications required or completed within 14 days of hire.
• Strong knowledge of restaurant operations, including kitchen procedures, cash handling, and POS systems.
• Proven leadership, team building, and problem-solving skills in a fast-paced environment.
• Ability to maintain professional, positive relationships with guests, coworkers, and leadership.
• Working knowledge of local liquor and health codes.
• Familiarity with bartending, bar controls, and food & beverage equipment (preferred).
• Basic computer skills, including Microsoft Office.
• Valid U.S. Driver’s License and clean driving record.
• Must model and uphold company Service Excellence and safety standards at all times.

Responsibilities

• Lead and oversee daily restaurant operations, ensuring smooth service and a welcoming guest experience.
• Supervise and support front- and back-of-house teams, maintaining high standards of food quality, cleanliness, and hospitality.
• Ensure all team members are trained and follow service standards, health codes, and liquor laws; conduct pre-shift meetings and ongoing coaching.
• Assist with scheduling, performance evaluations, discipline, and employee development.
• Monitor food presentation and kitchen productivity; assist with inventory and ordering.
• Ensure compliance with all company policies, safety procedures, and state/local regulations.
• Handle guest relations with professionalism; resolve issues quickly and effectively.
• Balance daily receipts, manage cash handling, and maintain accurate records.
• Perform opening and closing duties, including securing the location and equipment.
• Support special events, marketing efforts, and operational goals as needed.
• Jump in to assist with cooking, cleaning, or service when needed — be a leader by example.
• Other duties, as assigned.

Skills

Leadership

Team building

Customer service

Cash handling

POS systems

Problem-solving

Training & coaching

Communication

Education

High School Diploma or GED

College degree or related training

Tools

POS systems

Microsoft Office

Job description

Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Supervisor Restaurant supports the success of our Food and Beverage department by executing day-to-day business operations. You'll guide daily operations, support and inspire your team, and ensure every guest receives outstanding service. We’re looking for motivated leaders who thrive in a fast-paced environment and bring a positive, professional attitude to every shift. Supervisors are expected to adhere to all state and local rules and regulations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resort’s hourly pay for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort’s total compensation package for employees. Other rewards may include many region-specific benefits. Hourly pay range: $22

ESSENTIAL DUTIES:

• Lead and oversee daily restaurant operations, ensuring smooth service and a welcoming guest experience
• Supervise and support front- and back-of-house teams, maintaining high standards of food quality, cleanliness, and hospitality
• Ensure all team members are trained and follow service standards, health codes, and liquor laws; conduct pre-shift meetings and ongoing coaching
• Assist with scheduling, performance evaluations, discipline, and employee development
• Monitor food presentation and kitchen productivity; assist with inventory and ordering
• Ensure compliance with all company policies, safety procedures, and state/local regulations
• Handle guest relations with professionalism; resolve issues quickly and effectively
• Balance daily receipts, manage cash handling, and maintain accurate records
• Perform opening and closing duties, including securing the location and equipment
• Support special events, marketing efforts, and operational goals as needed
• Jump in to assist with cooking, cleaning, or service when needed — be a leader by example
• Other duties, as assigned

REQUIRED QUALIFICATIONS:

• Colorado-approved Alcohol Server Training certificate required (or obtained within 30 days of hire)
• ServeSafe, Food Manager, and AllerTrain certifications required (or completed within 14 days of hire)
• Strong knowledge of restaurant operations, including kitchen procedures, cash handling, and POS systems
• Proven leadership, team building, and problem-solving skills in a fast-paced environment
• Ability to maintain professional, positive relationships with guests, coworkers, and leadership
• Working knowledge of local liquor and health codes
• Familiarity with bartending, bar controls, and food and beverage equipment (preferred)
• Basic computer skills, including Microsoft Office
• Valid U.S. Driver’s License and clean driving record (required for vehicle or snowmobile use)
• Must model and uphold company Service Excellence and safety standards at all times

EDUCATION & EXPERIENCE REQUIREMENTS:

• High School Diploma or GED required
• College degree or equivalent experience with specific training in the areas of operation, customer service, finance, marketing, and personnel
• Minimum 2 years of relevant work experience or education, with 1+ year in a full-service restaurant supervisory role

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline:

Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.

We are a community of explorers and adrenaline junkies; sight seers and nature lovers; lifelong skiers and fly fishing fanatics; mountain bikers and peak hikers… The opportunities for mountain adventure are endless, but we all share one common goal….to VentureOut! E-Verify Participation Right to Work