Lift Operator - Winter Season

Alterra Mountain Company; Winter Park (CO); On-site; CAD 31,000 - 45,000; Full time

Benefits offered by this job

Free season pass to Winter Park andall

Discounted friends & family tickets

Medical, dental, vision, life, paidPar

401(k) plan with 100% company match -

Job summary

Winter Park Resort in Winter Park, CO is seeking Lift Crew Members to safely operate lifts, plattters, and conveyors while delivering excellent guest service in a high alpine environment.

The role requires a positive attitude, a willingness to assist guests and coworkers, and the ability to work outdoors in a demanding mountain setting. If you enjoy skiing and riding, this position offers ample opportunities and team camaraderie.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Guest service experience desirable.

Responsibilities

• Operate all lifts by CPTSB, ANSI B-77, and USFS Rules and Regulations.
• Be alert for hazards involving passengers, employees, and machinery.
• Follow safety procedures and use safety equipment as required.
• Maintain lift area cleanliness and housekeeping.
• Provide guest assistance and information; act as a guest relations representative.
• Complete lift logs and incident forms accurately and timely.
• Communicate with Lift Supervisor about schedule changes and events.
• Maintain uniform and appearance standards per Lift Department guidelines.
• Perform ticket validation duties when assigned.

Skills

Guest service

Safety awareness

Teamwork

Education

High School Diploma or GED

Job description

Seasonal Who We Are:

At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

Lift Crew members will play a key role in safely transporting guests to experience the world-class terrain of Winter Park Resort. As a member of the Lift Operations Crew, Crew Members are tasked with the safe operation of Lifts, Platter, and Conveyors, all while providing every guest with excellent service. The position requires a positive attitude, a willingness to help guests and fellow crew members, a passion for the outdoors, and a high alpine environment. The successful Lift Operations Crew Member will learn all required knowledge, bring a positive attitude each day and help continue Winter Park Resort’s reputation of industry-leading friendliness and helpfulness. When done well, the position of Lift Operations Crew Member involves positive guest interaction and plenty of skiing and riding throughout the day.

WAGE:

Starting hourly pay: $19.50 per hour

ESSENTIAL DUTIES:

• Operate all lifts by CPTSB, ANSI B-77, and USFS Rules and Regulations
• Be alert for hazards and potential hazards involving passengers, employees, and machinery.
• Consistently follow safety procedures and utilize appropriate safety equipment.
• Follow Winter Park Resort and Lift Department policies and procedures.
• Attend safety meetings.
• Create and maintain a friendly, congenial, and helpful attitude while effectively providing our skiing guests and other employees with assistance, information, and/or directions.
• Effectively handle first-line conflicts and grievances with guests.
• Maintain a positive working atmosphere that encourages teamwork, cooperation, and communication.
• Perform opening procedures, daily operational inspection, and complete Lift Log as delegated by a crew leader and/or Supervisor.
• Follow loading and unloading procedures for passengers including those with special needs (i.e. NSCD participants, Ski & Snowboard School participants, and children).
• Keep lift area and lift cabins neat, paying particular attention to housekeeping, ropes, barriers, ramps, corrals, tool storage, snow removal, and ski tip clearance.
• Keep trail maps and tissue dispensers full.
• Complete lift logs, and lift incident forms neatly, accurately, and timely.
• Communicate with Lift Supervisor for updates on schedule changes, memos, policy changes, and special events.
• Become familiar with basic day-to-day sounds and the appearance of the lift and lift components.
• Immediately notify dispatch of any changes.
• Maintain uniform and appearance standards in accordance with Lift Department guidelines.
• Perform ticket validation duties when assigned.
• Be a Winter Park guest relations representative.
• Project a desirable image that reflects favorably upon the incumbent, this position, and the ski resort.
• Keep ample supply of Lift Incident Reports, Lift Logs, etc. on hand.
• Perform other duties as directed.
• This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations.
• With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Education: High School Diploma or GED required
• Experience: Guest service experience desirable

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends, and holidays. Mountain Environment: The primary physical environment in which these position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc... The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity does include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes are produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline:

Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications

We are a community of explorers and adrenaline junkies; sight seers and nature lovers; lifelong skiers and fly fishing fanatics; mountain bikers and peak hikers… The opportunities for mountain adventure are endless, but we all share one common goal….to Venture Out!

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