FOH Supervisor

Topgolf; Renton (WA); Presencial; USD 37 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Play & 1/2 price food!

Health, dental, vision, 401(k) team-mм

Free mental well-being platform

Resumo da oferta

Topgolf in Renton, WA is seeking a capable leader to guide a diverse team through daily operations. You will coach staff, monitor performance, and collaborate with cross-functional teams to ensure smooth service and guest satisfaction.

The role requires working varied shifts, maintaining safety standards, and reporting on key metrics. This on-site position offers competitive hourly pay and benefits to eligible team members.

Qualificações

• High school diploma or equivalent.
• Proven leadership or supervisory experience.
• Excellent communication and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to motivate a diverse team to achieve goals.
• Proficiency in relevant software and tools.
• Knowledge of industry regulations and best practices.
• Availability for varied shifts including evenings, weekends and holidays.
• Ability to stand and walk for long periods and stairs navigation.

Responsabilidades

• Provide leadership and guidance to team members to achieve performance targets.
• Monitor and evaluate team performance, providing regular feedback and coaching.
• Collaborate with other departments to ensure seamless workflow and quality service delivery.
• Identify and resolve operational issues and guest concerns promptly.
• Promote a positive and inclusive team culture, fostering associate engagement and development.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare and present regular reports on team performance and key metrics.
• Perform other operational duties as assigned by your manager

Conhecimentos

Leadership

Communication

Organizational

Motivate team

Tech proficiency

Regulatory knowledge

Shift flexibility

Mobility

Formação académica

High school diploma

Ferramentas

POS systems

MS Office

Descrição da oferta de emprego

Job Responsibilities

• Provide leadership and guidance to team members to achieve performance targets.


• Monitor and evaluate team performance, providing regular feedback and coaching.


• Collaborate with other departments to ensure seamless workflow and quality service delivery.


• Identify and resolve operational issues and guest concerns promptly.


• Promote a positive and inclusive team culture, fostering associate engagement and development.


• Ensure compliance with company policies, procedures, and safety standards.


• Prepare and present regular reports on team performance and key metrics.


• Perform other operational duties as assigned by your manager

Critical Skills & Experience Requirements

• High school diploma or equivalent work experience.


• Proven experience in a leadership or supervisory role.


• Excellent communication, interpersonal, and problem-solving skills.


• Strong organizational and time-management abilities.


• Ability to motivate and inspire a diverse team to achieve goals.


• Proficiency in relevant software and tools.


• Knowledge of industry-specific regulations and best practices.


• Availabilit to work varied shifts, including evenings, weekends and holidays


• Ability to stand and walk for long periods of time including maneuvering up and down stairs

Renton Pay Ray $26.50 - $29.75

Position Pay Range

BENEFITS

• Free Play & 1/2 price food!


• Health, dental, vision, 401(k) team member match


• free mental well-being platform – and that’s just for starters for those who qualify.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.