FOH Supervisor

King's Seafood Company Career Center; Los Angeles (CA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Growth opportunities

Education reimbursement

Generous dining discount

Job summary

King's Seafood Company Career Center is seeking a Front of House Supervisor for the Water Grill in Los Angeles, California. This position offers a competitive hourly rate of $23 - $27 based on experience, while providing chances for career growth and professional development.

Your responsibilities will include delivering outstanding guest service, supporting management, and training junior staff in a fast-paced restaurant environment. Essential qualifications include supervisory experience, a Food Handler Card, and effective communication skills. Enjoy a productive work atmosphere with benefits of dining discounts and education reimbursement.

Qualifications

• Minimum of 21 years of age to serve alcoholic beverages with food.
• Any previous supervisor experience is preferred.
• Food Handler Card is required.

Responsibilities

• Assist management in providing exceptional guest service.
• Handle guest complaints and ensure customer satisfaction.
• Guide assistants to optimize service to guests.

Skills

Effective communication in English

Basic mathematical calculation skills

Suggestive selling skills

Calm under pressure

Teamwork

Education

High school graduate; some college preferred

Job description

Job Summary

For over 25 years, the Water Grill has offered superior seafood and outstanding service in Southern California.

Competitive hourly rate $23 - $27 / hour depending on experience.

Benefits

• Growth opportunities
• Great training and commitment to promotions from within
• Teamwork / flexible hours
• Education reimbursement
• Generous dining discount
• Professionalism
• Productive environment
• Strong company culture
• Delicious food in a beautiful restaurant

Responsibilities

The Front of House Supervisors support the management team in providing friendly, helpful, and knowledgeable guest service that goes above and beyond at all times. Supervisors are part of a fun, fast‑paced environment and will have multiple responsibilities from guest interaction, to expediting orders, to hands‑on service. This position is a step before our Management Training and is an opportunity to learn the business and grow your career.

Essential Qualifications

• Minimum of 21 years of age to serve alcoholic beverages with food
• High school graduate; some college
• Any previous supervisor experience
• Food Handler Card
• Ability to communicate effectively in written and spoken English
• Basic mathematical calculation skills
• Well‑organized, able to maintain concentration and think clearly while serving guests
• Can focus on task performance despite frequent stressful interruptions
• Suggestive selling skills for menu items and beverages
• Calm conversation with irate guests, co‑workers, or supervisors in tense situations
• Ability to perform job functions with minimal supervision
• Team‑player working cohesively with co‑workers
• Complete knowledge of front‑of‑house standards
• Correct maintenance and use of food serving/preparation equipment
• Experience with point‑of‑sale procedures

Essential Job Functions

• Complete opening duties as assigned and to standard
• Record all necessary information/messages in legible writing on appropriate sheets
• Seat guests as reserved or walk‑in, promptly and courteously, accommodating special requests
• Ensure transfer of guest checks from bartender and cocktail servers to dining room servers
• Anticipate guest needs, respond promptly, and acknowledge all guests, even when busy
• Interact courteously and professionally with guests, supervisors, and co‑workers
• Resolve guest complaints beyond giving and receiving instructions
• Follow manager’s instructions
• Monitor and maintain cleanliness, sanitation, and organization of guest restrooms
• Guide assigned assistants to ensure optimum service to guests
• Complete closing reports as assigned and leave duty after reporting to manager
• Legibly document orders when the point‑of‑sale system is inoperative and distribute orders to appropriate stations
• Complete comp’s or voids as needed during the shift
• Follow maintenance program and cleaning schedule for each shift
• Update menus and wine lists for managers
• Notify management of any pertinent information related to shift activities

Equal Opportunity Employer