FOH Supervisor

King's Seafood Company Career Center; Costa Mesa (CA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Growth opportunities

Training and promotions

Flexible hours

Education reimbursement

Dining discounts

Job summary

King's Seafood Company Career Center is looking for a Front of House Supervisor to join their team in Costa Mesa, CA. This role focuses on providing exceptional service and supports the management team in a fast-paced environment.

The ideal candidate will possess strong communication and organizational skills and must be at least 21 years old. Benefits include growth opportunities, training, and a generous dining discount.

Qualifications

• Minimum age of 21 to serve alcohol
• Proven supervisory experience is preferred
• Food Handler Card required
• Ability to communicate in English effectively

Responsibilities

• Support management with guest service
• Seat and interact courteously with guests
• Resolve guest complaints effectively
• Maintain cleanliness of dining areas
• Assist in training new team members

Skills

Effective communication

Organizational skills

Teamwork

Suggestive selling

Calm under pressure

Basic math skills

Education

High school diploma

Some college education

Tools

Point-of-sale systems

Job description

Job Summary

For over 25 years, the Water Grill has offered superior seafood and outstanding service in Southern California.

Competitive hourly rate $23 - $27 / hour depending on experience.

Benefits

• Growth opportunities
• Great training and commitment to promotions from within
• Teamwork / flexible hours
• Education reimbursement
• Generous dining discount
• Professionalism
• Productive environment
• Strong company culture
• Delicious food in a beautiful restaurant

Responsibilities

The Front of House Supervisors support the management team in providing friendly, helpful, and knowledgeable guest service that goes above and beyond at all times. Supervisors are part of a fun, fast‑paced environment and will have multiple responsibilities from guest interaction, to expediting orders, to hands‑on service. This position is a step before our Management Training and is an opportunity to learn the business and grow your career.

Essential Qualifications

• Minimum of 21 years of age to serve alcoholic beverages with food
• High school graduate; some college
• Any previous supervisor experience
• Food Handler Card
• Ability to communicate effectively in written and spoken English
• Basic mathematical calculation skills
• Well‑organized, able to maintain concentration and think clearly while serving guests
• Can focus on task performance despite frequent stressful interruptions
• Suggestive selling skills for menu items and beverages
• Calm conversation with irate guests, co‑workers, or supervisors in tense situations
• Ability to perform job functions with minimal supervision
• Team‑player working cohesively with co‑workers
• Complete knowledge of front‑of‑house standards
• Correct maintenance and use of food serving/preparation equipment
• Experience with point‑of‑sale procedures

Essential Job Functions

• Complete opening duties as assigned and to standard
• Record all necessary information/messages in legible writing on appropriate sheets
• Seat guests as reserved or walk‑in, promptly and courteously, accommodating special requests
• Ensure transfer of guest checks from bartender and cocktail servers to dining room servers
• Anticipate guest needs, respond promptly, and acknowledge all guests, even when busy
• Interact courteously and professionally with guests, supervisors, and co‑workers
• Resolve guest complaints beyond giving and receiving instructions
• Follow manager’s instructions
• Monitor and maintain cleanliness, sanitation, and organization of guest restrooms
• Guide assigned assistants to ensure optimum service to guests
• Complete closing reports as assigned and leave duty after reporting to manager
• Legibly document orders when the point‑of‑sale system is inoperative and distribute orders to appropriate stations
• Complete comp’s or voids as needed during the shift
• Follow maintenance program and cleaning schedule for each shift
• Update menus and wine lists for managers
• Notify management of any pertinent information related to shift activities

Equal Opportunity Employer