FOH Shift Leader

Kona Gril; Elko (AL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Accident, Hospital Indemnity, CR

Traditional and Roth 401(k) Plan

Employee Dining Discounts and/or Onsit

Career Development & Limitless Growth

Paid Sick Time for eligible regions

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

THE ONE GROUP seeks a Front of House Supervisor to oversee daily restaurant operations, ensure exceptional guest experiences, and drive team performance in a fast-paced environment. You will lead, support, and inspire the FOH team while upholding service excellence and operational success.

Responsibilities include supervising front-of-house, mentoring staff, maintaining standards, and coordinating with kitchen teams to deliver seamless service.

Qualifications

• Experience leading front-of-house in a high-volume restaurant.
• Strong guest service focus and team leadership.
• Ability to multi-task and solve problems in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Comfortable with POS systems, reservations, and floor management.

Responsibilities

• Supervise and support front-of-house operations, ensuring smooth service flow.
• Lead and mentor FOH team members, fostering a positive and professional work environment.
• Maintain high standards of hospitality, service, and guest engagement.
• Assist in training, scheduling, and coaching FOH team members to ensure operational success.
• Ensure all guest concerns are handled efficiently and professionally.
• Work closely with management and kitchen teams for seamless communication and service.
• Oversee table management, reservations, and service efficiency to maximize guest experience.
• Monitor cleanliness, presentation, and ambiance to maintain a polished dining environment.
• Assist with inventory, ordering, and POS system management.
• Ensure compliance with safety, sanitation, and health department regulations.

Skills

FOH leadership

Guest service

Multi-tasking

Communication

POS systems

Reservations

Floor management

Tools

POS systems

Job description

Why Join Our Team?

• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident, Hospital Indemnity, and Critical Illness Insurance
  • Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

What You’ll Do

As a Front of House Supervisor, you will be responsible for ensuring seamless daily operations, exceptional guest experiences, and team efficiency. Your mission is to lead, support, and inspire the FOH team while maintaining service excellence, guest satisfaction, and operational success in a high-energy, fast-paced environment.

Key Responsibilities

• Supervise and support front-of-house operations, ensuring smooth service flow
• Lead and mentor FOH team members, fostering a positive and professional work environment
• Maintain high standards of hospitality, service, and guest engagement
• Assist in training, scheduling, and coaching FOH team members to ensure operational success
• Ensure all guest concerns and requests are handled efficiently and professionally
• Work closely with management and kitchen teams to ensure seamless communication and service execution
• Oversee table management, reservations, and service efficiency to maximize guest experience
• Monitor cleanliness, presentation, and overall ambiance to maintain a polished dining environment
• Assist with inventory, ordering, and POS system management
• Ensure compliance with safety, sanitation, and health department regulations
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

• Previous experience in a supervisory or leadership role in a high-volume restaurant
• Strong understanding of front-of-house operations, guest service, and team leadership
• Ability to multi-task and problem-solve in a fast-paced, high-energy environment
• Excellent communication and interpersonal skills
• Strong attention to detail, organization, and service standards
• Comfortable with POS systems, reservations, and floor management
• Must be able to stand for extended periods and lift to 50 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand.

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