FOH Shift Leader

Kona Grill - Huntsville; Elko (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Employee Dining Discounts

Complimentary meals

Career Development

Paid Sick Time

Employee Assistance Program

Commuter Benefits

Dependent Care Benefits

Job summary

Kona Grill - Huntsville is seeking a Front of House Supervisor to ensure seamless daily operations, exceptional guest experiences, and team efficiency in a high-energy setting. You will lead, support, and inspire the FOH team while maintaining service excellence and guest satisfaction.

Join a dynamic team focused on hospitality standards, effective communication with kitchen staff, and consistent service delivery across shifts.

Qualifications

• Experience in a supervisory or leadership role in a high-volume restaurant.
• Strong understanding of front-of-house operations, guest service, and team leadership.
• Ability to multi-task and problem-solve in a fast-paced, high-energy environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail, organization, and service standards.
• Comfortable with POS systems, reservations, and floor management.
• Must be able to stand for extended periods and lift to 50 lbs.
• Availability to work nights, weekends, and holidays.
• Positive attitude, strong work ethic, and a team-first mentality.

Responsibilities

• Supervise and support front-of-house operations, ensuring smooth service flow
• Lead and mentor FOH team members, fostering a positive and professional work environment
• Maintain high standards of hospitality, service, and guest engagement
• Assist in training, scheduling, and coaching FOH team members to ensure operational success
• Ensure all guest concerns and requests are handled efficiently and professionally
• Work closely with management and kitchen teams to ensure seamless communication and service execution
• Oversee table management, reservations, and service efficiency to maximize guest experience
• Monitor cleanliness, presentation, and overall ambiance to maintain a polished dining environment
• Assist with inventory, ordering, and POS system management
• Ensure compliance with safety, sanitation, and health department regulations
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

Skills

Supervisory experience

FOH operations

Team leadership

Communication skills

Multi-tasking

Problem-solving

Attention to detail

POS systems

Tools

POS systems

Job description

Why Join Our Team?

• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident, Hospital Indemnity, and Critical Illness Insurance
  • Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

What You’ll Do

As a Front of House Supervisor, you will be responsible for ensuring seamless daily operations, exceptional guest experiences, and team efficiency. Your mission is to lead, support, and inspire the FOH team while maintaining service excellence, guest satisfaction, and operational success in a high-energy, fast-paced environment.

Key Responsibilities

• Supervise and support front-of-house operations, ensuring smooth service flow
• Lead and mentor FOH team members, fostering a positive and professional work environment
• Maintain high standards of hospitality, service, and guest engagement
• Assist in training, scheduling, and coaching FOH team members to ensure operational success
• Ensure all guest concerns and requests are handled efficiently and professionally
• Work closely with management and kitchen teams to ensure seamless communication and service execution
• Oversee table management, reservations, and service efficiency to maximize guest experience
• Monitor cleanliness, presentation, and overall ambiance to maintain a polished dining environment
• Assist with inventory, ordering, and POS system management
• Ensure compliance with safety, sanitation, and health department regulations
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

• Previous experience in a supervisory or leadership role in a high-volume restaurant
• Strong understanding of front-of-house operations, guest service, and team leadership
• Ability to multi-task and problem-solve in a fast-paced, high-energy environment
• Excellent communication and interpersonal skills
• Strong attention to detail, organization, and service standards
• Comfortable with POS systems, reservations, and floor management
• Must be able to stand for extended periods and lift to 50 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand.

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