FOH - Server

SA Hospitality Group; Westport (CT); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

401k

Paid Time Off

Discounts at our restaurants and产品

Résumé du poste

SA Hospitality Group, Italian at heart, seeks an attentive server for its dining rooms in Westport, CT. You will greet guests, explain menus, take beverage and food orders, and serve with efficiency to create an exceptional dining experience.

Maintain stations, assist with side-work and service opening/closing duties, process payments, and stay knowledgeable about our menu and wine selections. Training provided; ADA accommodations available.

Qualifications

• Ability to communicate and understand direction in English to ensure safety in the workplace.
• Ability to multitask and work in a fast-paced environment.
• Flexible schedule and attention to detail.
• Ability to work as part of a team and maintain personal cleanliness.

Responsabilités

• Greet guests and explain menus and offerings.
• Take and process beverage and food orders promptly and professionally.
• Serve beverages and food to guests and clear tables efficiently.
• Perform side-work and assist with service opening/closing duties as required.
• Maintain clean and organized wait staff stations throughout shifts.
• Communicate any service, guest or safety issues to management.
• Assist with payment processing and guest checkout.
• Follow brand service steps and assist in training staff as needed.

Connaissances

English communication

Multitasking

Team player

Lifting 25lbs

Description du poste

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Position Purpose:

This person is responsible for creating positive guest interactions while serving them in a friendly and efficient manner to create an exceptional dining experience.

Key Responsibilities/Accountabilities

• Greet all guests and explain our menus and offerings.
• Take beverage and food orders in a prompt and professional manner.
• Serve beverages and food to guests.
• Clear and clean tables in a prompt and efficient manner
• Perform side-work, and any other service opening or service closing duties as required.
• Ensure that wait staff stations are clean and maintained throughout the shift.
• Alert Management of any service, guest and/or safety issues
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Receive and process guest’s payments when closing the checks.
• Assist with other service-related duties assigned by management.
• Follow service opening and service closing procedures before and after the service.
• Always maintain professional demeanor with all staff.
• Assist staff with any aspect of service steps to satisfy the guests such as: food delivery.
• Be accessible to all staff and guests to answer any service and beverage related questions.
• Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
• Collect contact tracing from table and return to host.
• Prompt guests to wear mask if they stand up from the tables to walk around or use restroom.
• Maintain expertise on food menu, wine menu, cocktail menu. Attend continued education classes when provided.
• Be an expert on our brand and offerings.

Minimal Essential Requirements

• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Ability to multitask and work in a fast-paced environment.
• Flexible schedule
• Detail oriented.
• The ability to work as part of a team, and personal cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

Additional Information

Benefits and Perks

• Medical, Dental, and Vision Insurance
• 401k
• Paid Time Off
• Discounts at our restaurants and products

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.